Qualifacts Insync

In my opinion, the software is cumbersome. The implementation was unnecessarily exhausting in my view. No one is available (in the United States) to assist with questions or support I found. InSync has wat too many "managers" and no one to perform any actual customer support in my opinion. The only reason that we selected InSync is that our state requires certain data reporting and InSync does that.

• Medical charting.
• Medical billing.

• The implementation was too cumbersome, in my view.
• They do not have templates for typical procedures and charting.
• There is no post-implementation support for questions or concerns.

ABILITY Network SMARTFORCE, Microsoft 365, QuickBooks Commerce

Our entire office uses [Insync Healthcare Solutions]. Everything from patient registration to record releases and referrals are being done in the system which makes it much easier to document dates, times and details, and collect necessary information at the click of a button. Patients, as well as clinicians and administrative staff, are able to communicate electronically by using the secure patient portal which also allows us to securely send patient records to the client and to send and receive facility forms that allow for the patient to electronically sign and submit. We utilize Insync PM and EHR as well as InsyncScribe. Customer service is phenomenal and the support team is always available! This system has allowed us to finally be on "the same page" with one another for all of our facility needs!

• Electronic documents and eSignature abilities make telecommunication a breeze
• Clear and customizable scheduler allows users to book appointments quickly and accurately
• Easy access to the support team to assist with issues or questions without delay and with quick resolution times

• When Covid began, [Insync Healthcare Solutions] was able to provide us with a way to continue to see our clients by integrating Zoom. We switched from completely in-person to completely virtual appointments for 20+ providers in approximately 2 days.
• We anticipated lower than normal incoming revenue during our initial transition from our previous software to [Insync Healthcare Solutions] and were surprised and excited to discover that it was just the opposite!

Valant EHR

We use/purchased Insync Healthcare Solutions EHR/PM system for our Behavioral Health Clinic. We use it to store and in-put medical records, charting on clients, scheduling, billing patients and insurance, taking payments and running practice reports.

• Scheduling
• Claim Processing
• Verifying Insurance Eligibility
• Prompt and Efficient Customer Service (they are like co-workers!)
• All-In-One Solution that can grow with us

• It has allowed us to start billing insurance, and this has doubled our revenue.

Practice Fusion

We use Insync Healthcare Solutions in our OP clinic for full client medical records and across our entire agency for client information management and billing. Insync Healthcare Solutions has streamlined many of our processes, saves space with records keeping in our largest program, connects multiple programs and departments to share information, saves time with insurance verification and billing processes.

• Customizable design.
• Customizable forms.
• User friendly, logical.

• Insync Healthcare Solutions has definitely allowed for less front desk support time.
• Insync Healthcare Solutions has connected our various offices which have saved a great deal of time in communication.
• Overall ROI is hard to discern at this time due to the impacts of Covid shortly after our implementation.

• Customizability of forms
• East of access
• Reports

• Insync [Healthcare Solutions] has improved our bottom line as we can bill immediately

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