User friendly!
March 16, 2022

User friendly!

Jodie Crust | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Insync Healthcare Solutions

We use Insync Healthcare Solutions in our OP clinic for full client medical records and across our entire agency for client information management and billing. Insync Healthcare Solutions has streamlined many of our processes, saves space with records keeping in our largest program, connects multiple programs and departments to share information, saves time with insurance verification and billing processes.
  • Easy to use.
  • Access to support.
  • Improves communication amongst departments.
  • Additional, timely support from account management.
  • More timely response in adding/removing licensed providers.
  • Customizable design.
  • Customizable forms.
  • User friendly, logical.
  • Insync Healthcare Solutions has definitely allowed for less front desk support time.
  • Insync Healthcare Solutions has connected our various offices which have saved a great deal of time in communication.
  • Overall ROI is hard to discern at this time due to the impacts of Covid shortly after our implementation.

Do you think Qualifacts Insync delivers good value for the price?

Yes

Are you happy with Qualifacts Insync's feature set?

Yes

Did Qualifacts Insync live up to sales and marketing promises?

Yes

Did implementation of Qualifacts Insync go as expected?

Yes

Would you buy Qualifacts Insync again?

Yes

Our experience with Insync Healthcare Solutions is hands down a better experience than our previous EMR system. The implementation process moved at our pace, took into consideration our needs, and worked well with our team. The system is much more user-friendly and does not have near the number of bugs our previous system did. Support is easy to reach and generally very helpful.

Qualifacts Insync Feature Ratings

Real-time eligibility verification
9
Coding
9
Claims management
9
Financial Reporting
9
Multi-location support
9
Calendar interface
9
Charting / document management
9
Templates
9
E-prescribing
9
Fax integration
9
Customization
9
Workflow automation
8
Role-based permission levels
10
Data backups and redundancy
10
HIPAA compliance
10
Local mode / networking failsafe
10
Task tracking
10
Specialty-specific workflows
9
Multi-office / multi-physician capabilities
10