TrustRadius: an HG Insights company

Seamless

Score7.2 out of 10

97 Reviews and Ratings

What is Seamless?

Seamless.ai headquartered in Columbus, Ohio, delivers sales leads, in order to maximize customer revenue, help them to increase sales, and help them to acquire the total addressable market instantly using artificial intelligence.

Read more details.

Categories & Use Cases

Media

Screenshot of a contact database with job changes

Screenshot of a contact database with job changes

Seamless Key Features

Learn about the best (and worst!) features Seamless has to offer, as determined by TrustRadius' reviewers.
Based on 97 ratings of Seamless's features
View all Seamless features

Top Performing Features

  • List upload/download

    Lists can be easily and quickly uploaded or downloaded from the platform.

    Category average: 7.9

  • Ideal customer targeting

    Includes capabilities for determining ideal customer characteristics and targeting new prospects that match the ideal customer profile; this capability is automatic or semi-automatic.

    Category average: 7.8

  • Load time/data access

    Provides fast and consistent access to lists and leads.

    Category average: 8

Areas for Improvement

  • Advanced search

    Users can search for prospects using advanced search logic and multiple criteria, across multiple platforms/databases.

    Category average: 8.3

  • Identification of new leads

    Helps source leads at an acceptable rate, volume, and quality.

    Category average: 8.1

  • List quality

    Lists generated by the tool are typically high quality.

    Category average: 7.5

Who Buys & Uses Seamless

Seamless Reviews

What users are saying about Seamless.
View all Seamless reviews

Seamless.AI Review

Incentivized
Erik SantiagoView profile
CEO in Corporate at Prix Logistics LLC (11-50 employees)

Use Cases and Deployment Scope

Seamless.AI helps our organization get to the contact individuals that make decisions in the organization to reach the correct person or decision makers. The speeds the process on connecting to the right individuals. This helps target the business to help follow up streamline's sales calls and meetings.

Pros

  • Contact Information.
  • Corporate Search.
  • Detailed information of corporations.

Cons

  • Obtaining more information and keeping some information up to date.

Return on Investment

  • Seamless.AI has been able to reduce search information for sales which in return is a huge saving time is money.
  • Also, there information provided is 90% accurate.

Usability

Alternatives Considered

Comparably by ZoomInfo and Lusha

Other Software Used

Carrier TMS, by Loadsmart, Truckstop Load Board

Seamless.AI - Agility in your Lead Capture.

Incentivized
Iyer AmruthurView profile
National Sales Manager in Sales at Allen Lund Company (1001-5000 employees)

Use Cases and Deployment Scope

We primarily use Seamless.AI as an add on program to our various tools and softwares that we have in our sales, and managerial wings. Seamless AI is unmatched for lead capture, at least in my opinion as a user of three other competing and overlapping company softwares. For basic sales efforts, it's very user-friendly, and works quite quickly. It works better than others on browser extension agility as well. So we find this is a good "first line" tool for our pursuits, or for companies with more established public data. We do find that it's the first one we reach to, even if it's not the only company in the process.

Pros

  • Lead capture, and management.
  • operates very well as standalone, and as a browser extension.
  • lightweight, easy to sign into and sign out of, works very fast.

Cons

  • Companies without enormous public data may be hard to find.
  • Does not dive as deep as some of the competitors
  • Limited in it's advanced functions, reporting, and available leads.

Return on Investment

  • Reduces time to the sale by about 10-20% based on observed leads
  • Reduces overall programs needed by 25% for prospecting
  • Allows us to reduce the licenses on more advanced software.

Usability

Alternatives Considered

Sales Force Optimization and Leadzoom

Other Software Used

ZoomInfo Sales, Sales Force Optimization, InfoZoom

Excellent tool lead generation

Incentivized
Verified User
Team Lead in Sales (51-200 employees)

Use Cases and Deployment Scope

Seamless.ai is currently our daily used tool to run different email campaigns across the globe and target the prospects who can be potential buyer of our product at the same time, it also helps in enrich B2b leads.

We have also connected this with our CRM tool which is Zoho crm to track the leads and may be nurture in future.

Any organisation which sell product or service should definitely try Seamless.ai their data is really huge and accurate as well, so it become easy to target many prospects at the same time.

Pros

  • Send Individual or bulk email to the leads or contact
  • Help finding real time data of right prospects
  • Auto build and refresh lead list of set criteria
  • Get Intent data of potential buyers

Cons

  • There customer care executive give late reply
  • Pricing is high
  • Can also add more integrations like with clay

Return on Investment

  • We have able to reach to 5x more to people on linkedin with the help of seamless.ai as it provide real time right prospects.
  • Our monthly Demo call increases by 60% by the use of Seamless.ai
  • Currently we are reaching to more than 4000+ prospects every month only because of this.

Usability

Alternatives Considered

Apollo.io and Lusha

Other Software Used

Klenty, HubSpot CRM, Microsoft SharePoint

The best tool for prospecting, does a lot more than contact info.

Incentivized
Billy Mutch
National Account Manager in Sales at Cogent Communications (501-1000 employees)

Use Cases and Deployment Scope

I am in sales and use Seamless to find contacts and companies to prospect into, along with their contact information. I even use it to build my prospect list by searching for company types, geography, size, vertical, etc. Then, I can get the contacts' phone numbers and emails right there.

Pros

  • Correct contact info.
  • Easy to use UI with powerful search abilities.
  • Amazing customer support with an actual person in the US.

Cons

  • I don't think it integrates with Compass CRM.
  • Exporting can be a bit of a challenge, but that's also not my strength.
  • $100+ per month is a bit high but also worth it so that's a wash.

Return on Investment

  • I am able to find contacts and companies that are not in our database.
  • I can find more prospects than I have time to call.
  • I am finding companies and contacts to enter that my company has never touched.
  • It's so easy to find new prospects that I do not waste time cannibalizing our CRM like its leads.

Alternatives Considered

Apollo.io and LinkedIn Sales Navigator

Other Software Used

Compass 360, LinkedIn Sales Navigator, Apollo.io

Good Tool for every sales representative.

Incentivized
Emmily Maduro
Account Director Online Sample in Marketing at ThinkNow (51-200 employees)

Use Cases and Deployment Scope

We use it daily for lead generation on three different licenses, mainly for the US and Canada. I would love for them to have more reach for LATAM, but overall, the integration that you have with Linked In is pretty impressive nowadays. I am looking forward to what's to come.

Pros

  • Lead generation.
  • Creation of lists.
  • Manual research.
  • CRM Integration.

Cons

  • Accuracy in the emails.
  • Latam reach.

Return on Investment

  • Probably for each 100 emails Ill close 2 business.

Alternatives Considered

Waalaxy

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