TrustRadius Insights
Stamped.io is a highly effective tool for businesses looking to collect and display customer reviews. Users have had positive experiences …
Starting at $23 per month
View PricingOverview
What is Stamped?
Stamped is a consumer rating and review collection application supporting small businesses and enterprises with consumer correspondence and review forms, incentives for reviews, social sharing, reviews with photos, profanity filter, and other more advanced features. Stamped is free to individuals…
Recent Reviews
Pricing
Reviews - Basic
$23
Cloud
per month
Reviews - Premium
$59
Cloud
per month
Loyalty - Premium
$59
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://stamped.io/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $23 per month
Product Details
- About
- Tech Details
What is Stamped?
Stamped is a consumer rating and review collection application supporting small businesses and enterprises with consumer correspondence and review forms, incentives for reviews, social sharing, reviews with photos, profanity filter, and other more advanced features. Stamped is free to individuals seeking basic features (e.g. review email scheduling, bulk send, etc.) and available with more advanced features (e.g. Net Promoter Score, Instagram shoppable gallery, etc) on their paid plans.
Stamped Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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(7)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Stamped.io is a highly effective tool for businesses looking to collect and display customer reviews. Users have had positive experiences using the software, which has proven to be successful in soliciting product reviews and increasing customer feedback. One of the key features of Stamped.io is its easy process for reviewing and publishing all customer reviews, providing businesses with a seamless way to showcase these reviews on their website through an eCommerce store and reviews widget display.
The automated review request feature offered by Stamped.io has been enormously valuable to users. This feature sends review requests to customers via email, ensuring a higher response rate and generating more user-generated content. Additionally, the photo/video review reward program has proven helpful in generating photo and video reviews for businesses, adding a personal touch to customer feedback.
While Stamped.io has overall received positive feedback from users, some have experienced technical issues and a lack of customer service support, leading to dissatisfaction with the app. However, many businesses have seen increased revenue and conversions after implementing Stamped.io, crediting the exceptional customer service provided by the support team as a significant reason for their success.
Overall, Stamped.io has been highly satisfactory for managing customer reviews, engaging with customers post-purchase, and integrating with Google Product Reviews and Google Seller Ratings. The platform has significantly increased feedback rates, providing valuable information for potential customers and establishing reliability that aids buying decisions.
Easy to use and deploy: Reviewers have found Stamped.io to be user-friendly and easy to deploy on their Shopify store. They have experienced no issues with the widget embedded on PDPs, and appreciate how seamlessly the software syncs reviews to their site. Furthermore, they find it convenient that Stamped.io allows for syncing with other systems like Facebook and Klaviyo.
Effective in collecting feedback: Several users have successfully gathered over 1000 reviews for their products using Stamped.io, highlighting its effectiveness in collecting feedback. They also praise the ease of importing reviews from other sites and integrating with BigCommerce, noting that any initial bugs were promptly resolved by the responsive customer support team.
Great user experience: The intuitive user interface of Stamped.io has received high praise from users who describe it as providing a seamless and enjoyable user experience. Additionally, they find the dashboard neat and easy to navigate, enabling them to access all the necessary features conveniently.
Lack of Timely Customer Support: Some users have mentioned that the absence of live chat or video call support, even on the Business plan, has been a drawback. They have also experienced delays in email support, with responses taking over 48 hours for simple questions.
Higher Pricing for Small Businesses: Several users have found the pricing to be a little steep, especially for their small businesses. They have suggested that a more competitive pricing model would be beneficial.
Challenges in Modifying Automation Flows and Testing Functionality: Users have expressed frustration with the user interface when it comes to making modifications to automation flows and email styling. They have also faced difficulties in testing certain functionalities without having to pass a test order through the production site.
Attribute Ratings
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
July 25, 2022
Very happy we chose Stamped.io
We use Stamped.io for managing our customer reviews and questions and answers. We really like the functionalities and customization as well as the integration with Google Product Reviews and Google Seller Ratings. This has been incredibly helpful to us in our paid advertising efforts. Customers also really like interacting with our Stamped.io email notifications.
- Customer Reviews
- Customer Questions/Answers
- Marketing Features
- Pricing is a bit high.
- Product Reviews
- Questions/Answers
- Positive ROI