Name: Synchroteam - Field Service Management solution
Uploaded: 2017-10-02T15:23:47.000Z
Duration: 50 s
Description: Synchroteam - Field Service Management solution

Customer Success Management Training

Help Desk

Web and Video Conferencing

Customer Support

Continuous Integration

Development

Business Intelligence (BI)

Collaboration

Environmental, Social, and Governance (ESG)

Payment Facilitation

VoIP

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Access Gateways

Cloud Storage

Disaster Recovery as a Service (DRaaS)

Fraud Detection

Graph Database

High Availability Cluster

Infrastructure-as-Code (IaC)

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

Network Behavior Analysis

Network Performance Monitoring

SOA Application Gateways

SaaS Management

Secure Email Gateway

System Monitoring

Traffic Switching

Value-Added Resellers (VARs)

Virtualization Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Content Marketing

Customer Reference Management

Data Management

Email Marketing

Gamification

Marketing Automation

Mobile Marketing

SMS Marketing

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Gamification

Social Commerce

Sales

Architecture

Commercial Drone

Equation Editors

Home Health Care

Insurance Agency Management

Membership Management

OSS/BSS (Operations Support/Business Support)

Online Voting

Practice Management

Revenue Cycle Management (RCM)

Simulation

Text Analysis

Vertical-Specific

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### Job Management
Users have varying opinions on Synchroteam's job management capabilities. Some users appreciate the ease of assigning and tracking jobs, while others find limitations in features like pausing and restarting jobs without creating additional tickets. The system's ability to streamline job organization and workflow is praised, although there are concerns about slow loading times and stock management functionalities. Additionally, users highlight the software's robust API for integration with accounting systems but note challenges in scheduling multiple individuals for a single job. Despite these mixed reviews, users generally find Synchroteam's job management tools helpful in maintaining organization and tracking job progress.

### Task Coordination
Users have varied opinions regarding Synchroteam's task coordination capabilities. While some appreciate the ease of assigning tasks and tracking progress, others find issues with the mobile app's functionality and the distinction between technicians and managers. The consensus seems to be that while Synchroteam offers valuable task coordination features, there are areas that could be improved to enhance overall user experience.

### Technician Scheduling
Users have varied opinions on Synchroteam's technician scheduling capabilities. While some appreciate the ease of assigning tasks and tracking progress, others find limitations in the mobile app and the distinction between technicians and managers. The ability to customize reports and view staff availability in a calendar style is praised, but some users express a desire for improvements in features like GPS tracking and geofencing. The consensus seems to be that while Synchroteam offers valuable tools for technician scheduling, there are areas that could be enhanced to better meet user needs.

### Service Team Management
Users unanimously praise Synchroteam for its simple and effective service team management tools. The consensus among reviewers is that Synchroteam excels in providing a user-friendly platform for assigning tasks, monitoring progress, and ensuring customers are kept informed. The intuitive interface and comprehensive features of Synchroteam make it a top choice for businesses looking to streamline their service team management processes.

### Field Service Operations
Users generally appreciate Synchroteam's robust field service operations capabilities. The ability to customize reports and track services provided has been highlighted as a significant advantage by users. However, some users have expressed concerns about the lack of mobile admin capabilities and the need for improvements in time tracking and invoicing integration. Despite these minor drawbacks, the overall consensus is that Synchroteam's field service operations functionality is efficient and user-friendly, enhancing the productivity of field technicians and improving service delivery.

Easy to use: Users have found Synchroteam to be an intuitive software that is easy to understand and navigate. Several reviewers have mentioned that it does not require specialized training, making it accessible for all employees.

Customizable forms and templates: Many users appreciate the customizable forms and templates offered by Synchroteam. This feature allows them to create reports tailored to specific job types, making it easy for technicians to log actions and services completed on each job.

Value for money: Reviewers have praised Synchroteam's value for money, stating that the software provides a fair price for a product that meets their field service needs. Some users have even noted that it has saved them significant time and resources compared to paper-based processes.

Difficult to Use Mobile App: Some users have found Synchroteam's mobile app difficult to use for timekeeping and job management. They reported that it is not user-friendly, making it challenging to navigate when trying to manage their workload.

Limited Customization Options: Several reviewers stated that they found the software lacking in customization options. Some users were disappointed with how hard it was to set up custom job reports, while others wished there were more administrative capabilities on the mobile app.

Technical Issues: A significant number of users experienced technical issues with Synchroteam. These included problems with compatibility on certain platforms, difficulty syncing customer databases, and crashes in the application. Some even felt like they paid for a platform developed in the 1980s that was poorly managed and supported by customer service.

HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.

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Sales Proposal Tool

Recurring Servicing Plans

Website Builder

HouseCall Pro

Kickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.

Solo

Starter

Business

Premium

Kickserv

Synchroteam

Applications that support field technicians and other staff in the field. Typically include scheduling and dispatching capabilities.

Field Service Management

Map view and Geolocation with GPS Tracking

What is Synchroteam?Manage mobile workforces efficiently, simplify business processes and optimizes costs with Synchroteam field service management (FSM) software. Synchroteam features tracking, scheduling, dispatch, calendar, job management, reporting, CRM, Time tracking, invoicing and maps. Cloud-based SaaS with iOS and Android mobile apps. Integrates with Quickbooks and Zoho CRM. Create your free trial in &lt;1 min and get organized with our affordable, powerful and customizable field service solution. Live support.Best ForSynchroteam Field Service Management software works great for SMB, medium-sized business and enterprises in HVAC, Electrical, Inspection, Pest Control, Plumbing, Maintenance, Scheduling, &amp; Security.

Synchroteam - Field Service Management solution

Manage you mobile workforce with Synchroteam. Customers in 78 countries: dispatch, schedule and report using our cloud-based field service management solution.

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