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This software has proven to be an invaluable tool in the staffing industry, providing solutions to various challenges faced by recruiters …
Overview
What is TempWorks Software?
With a mobile ATS and CRM browser-based solution, TempWorks offers recruiters and sales teams tools to stay ahead. With a fully open API for integration development, a customizable user interface design, accessibility on any device, and weekly automatic updates of…
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What is TempWorks Software?
With a mobile ATS and CRM browser-based solution, TempWorks offers recruiters and sales teams tools to stay ahead. With a fully open API for integration development, a customizable user interface design, accessibility on any device, and weekly automatic updates of new features, TempWorks Beyond…
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Product Demos
TempWorks Software - Alpha demo 15R
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Product Details
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What is TempWorks Software?
TempWorks Software Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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This software has proven to be an invaluable tool in the staffing industry, providing solutions to various challenges faced by recruiters and HR professionals. One of the key use cases of this product is building candidate pipelines. Users have reported that the software has made this task much easier, streamlining the process of tracking and managing potential candidates for job openings. The software's features, such as timecard software integration and cloud-based access, ensure seamless collaboration within the team and efficient management of candidate profiles.
Furthermore, the software's all-in-one solution simplifies user management and training, as well as cost management with one vendor to pay. Users have found it extremely beneficial to have all candidate, employee, payroll, and customer information stored in one place. This eliminates the need for multiple programs and allows for easy access to profiles, contact information, and documents.
Another significant use case of this software is its impact on improving operational efficiency. The HR Center feature has significantly improved the efficiency of the hiring process for both candidates and the staffing team. The reporting feature provides helpful breakdowns that aid in understanding the business and making informed decisions. Additionally, the software helps solve employee productivity issues by pulling message reports and tracking productivity. With all information housed in one place, tasks such as tracking candidate progress, customizing notes and attachments, and managing PTO balances become much easier.
Overall, this software addresses various pain points in the staffing industry by streamlining processes like CRM, applicant tracking, payroll processing, billing, and more. It has been praised for its user-friendly interface and time-saving capabilities. Whether it is managing candidate pipelines or improving overall operational efficiency, this software proves to be a valuable asset in running a successful staffing business.
Broad capabilities: Users have found that Tempworks offers a range of features and functionalities, making it a versatile solution for their agency. Several reviewers mentioned that with proper training, the system can greatly benefit their organization.
Web-based software: The web-based software, Beyond, has been praised by users as it enhances the system's mobility and makes it more accessible on different devices. This feature was appreciated by multiple reviewers.
Good responsiveness to customer feedback: Reviewers have mentioned that Tempworks listens to user wants and needs, indicating good responsiveness to customer feedback. This suggests that the company values its customers' input and strives to improve the product based on their suggestions.
Steep Learning Curve: Several users have mentioned that the software has a steep learning curve, requiring extensive tutorials to learn. Some users specifically struggled with advanced features due to the difficulty of the learning curve.
Lack of User-Friendliness: Many users have expressed that the software is not user-friendly. They found the learning curve to be sharp and certain features were not well-developed, resulting in improper functionality. For example, one user mentioned that the timekeeping feature lacked flexibility and a biometric solution or true scheduler. Another user described the HR Center application as clunky and cumbersome to administer.
Poor Customer Support: Users have expressed frustration with Tempworks' customer support. They mentioned delays in responses and having to show the IT team how to resolve issues. The support team sometimes dismissed their concerns as user error, but users had to demonstrate otherwise. Slow communication with support agents and occasional service downtime were also mentioned by some reviewers.
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