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Treatwell has become a highly desired platform for remote-first and hybrid companies as it streamlines benefits and allows online …
Overview
What is Ben?
Ben is a comprehensive software platform designed to provide companies with better control over rewards and benefits. The user-friendly interface combines modern software with per-employee Mastercards and financial infrastructure, enabling flexible employee benefits that are powered by payments. With...
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Product Details
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- Competitors
- Tech Details
What is Ben?
Ben is a comprehensive software platform designed to provide companies with better control over rewards and benefits. The user-friendly interface combines modern software with per-employee Mastercards and financial infrastructure, enabling flexible employee benefits that are powered by payments. With automated enrollment and management capabilities, Ben provides an efficient way for companies to offer personalized reward programs while saving time and money.
Through its powerful integrations from existing providers, the software unlocks access to hundreds of additional options through Card. This feature enables anything to be offered as a benefit through its Mastercard functionality, giving employees greater choice when it comes to selecting their rewards.
Ben was created by founders who have hands-on experience building and scaling teams as well as payment services, making it a cost-effective tool for any company looking for better ways of taking care of their teams. With Ben's end-to-end automation of flexible benefits administration, businesses can save considerable amounts of time and resources while providing customized benefits that truly matter to their employees.
Ben Competitors
Ben Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Treatwell has become a highly desired platform for remote-first and hybrid companies as it streamlines benefits and allows online payments. Many users appreciate being kept updated on refund dates, which has helped to resolve issues related to slow card processing. The platform is highly flexible, allowing users to add their cards to their phone wallet, making it convenient to access their benefits.
One of the significant business problems that Treatwell solves is offering VCC for employee benefits that give individuals access to more comprehensive and personalized benefits. This feature enables users to easily track their spending on well-being and other services such as life or health insurance in one place. Additionally, the platform provides team rewards, which motivates users' teams, encouraging them to be productive. Many users have found the Treatwell platform user-friendly with quick customer support response times, making it helpful for them. Overall, by making it easier for businesses to streamline their benefits, Treatwell has become an essential tool for many companies looking for an efficient way to offer employee packages.
Easy-to-use Platform: Reviewers have consistently praised Ben for being an incredibly easy-to-use platform with a modern and intuitive interface. Some users mentioned that this feature makes it an attractive service for employees, while many appreciated the mobile-friendly and fast execution features as well.
Flexible Benefits Options: The flexibility to choose from a variety of benefits in different verticals has been highlighted by reviewers. Users have expressed their appreciation towards the ability to pick and choose benefits without any restrictions, which allows companies to reward their employees in a way that suits them best. Many reviewers stated this feature as one of the key advantages of using Ben.
Excellent Customer Support: The customer support team at Ben has received high praise from several reviewers who appreciate their responsiveness and helpfulness. Users have noted that they can easily log in and see all purchases made via the platform, thanks to the virtual card feature.
Cumbersome Mobile Site: Some reviewers found the mobile version of Ben to be difficult to navigate and not optimized for use on mobile devices. Several users expressed frustration with the site's layout and were disappointed that there was no mobile app available.
Confusing Rewards Gateway: The rewards gateway, where discounts are located, caused confusion for some users and made them hesitant to use it. Some reviewers felt that the gateway could have been presented in a more user-friendly manner.
Difficulty Adding Virtual Card: A few users had difficulty understanding how to add their virtual card to their phone. Reviewers suggested that clearer instructions or tutorials would have been helpful.