Overview
Appian Direct Route
Appian in the Dedicated Analysis Environment
Appian Direct Route
Pricing
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Trimble Fleet Mobility?
Trimble Fleet Mobility Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
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Reviews and Ratings
(5)Community Insights
- Business Problems Solved
- Pros
- Cons
Users have found that this product provides various useful features such as GPS tracking, driver ELD, and assistance with various driver-related tasks. Customers have praised the software for its practicality and ease of use. They appreciate the ability to quickly create performance reports and charts. Key use cases include hours of service tracking, equipment tracking, fuel tax reporting, and safety monitoring such as harsh events and speeding. Users have utilized the software to track their fleet units, control driver behavior, and manage routes and timing. Some users have suggested adding a fuel robbery sensor to compete effectively in the Latin American market. While some users have noted that there are more advanced and cost-effective alternatives available, overall, the product has provided excellent fleet insight and better cost management for many users.
User-Friendly Interface: Users appreciate the convenience of easily turning the eld on and off through a portal that is user-friendly. This feature allows them to conveniently track their trailers using the ABS serial number.
Simplicity and Ease of Use: The software receives praise for its simplicity and ease of use. Users find it straightforward to navigate and appreciate the various customization options available for their trucking company.
Customizable Performance Reports: Users value the ability to generate customized performance reports and charts for their assets. They also find it useful that they can access the software through a mobile app, allowing them to stay updated on-the-go.
Coverage Issues: Several users have reported experiencing difficulties with the lack of agreements in place with Canadian cellular companies, resulting in inadequate coverage in remote locations. This issue has been mentioned by a significant number of reviewers.
Hardware Problems: A notable percentage of users have encountered hardware reliability issues, as their units have stopped functioning prematurely before the end of the warranty period.
Customer Service and Support: The slow response time and limited support offered by customer service have left some users frustrated. Additionally, there is no provision for reversing mistakes made by end users, which has been a common source of complaint.
Attribute Ratings
Reviews
(1-2 of 2)Appian Direct Route
- Software integrates well with other on-board monitoring devices (plan transfer to truck/driver)
- Product does a great job of assisting in off-router stop placement to assure the impact to miles is minimal.
- Direct Route tool is essential in project analysis to determine impact to miles/hours for proposed changes.
- Transit times are sometimes inaccurate/inconsistent.
- Software can slow down as a route file undergoes many changes.
- Large quantity of input files can sometimes create confusion/inconsistency when route files are shared by multiple users.
- Improved service to customers by being more aware of ETA's and how they relate to each store's receiving hours.
- Reduced transportation costs in dynamic environment where routes are optimized daily using Direct Route.
- Better customer service to field by generating e-mail notifications for following day's ETA's, along with notifications when trips are behind schedule.
Appian in the Dedicated Analysis Environment
- Appian is excellent for use in both the analysis arena and ongoing operations support. The speed to solution and quality of solution is at the top of the market.
- The configurability of the system gives the user the flexibility to address almost any route problem imaginable. Analysts have the ability to recreate the "world" to fit their customer's needs rather than forcing the customer into a predetermined framework.
- The installation of the software is flexible and can be structured to fit any work group's format, from a centralized core to a distributed mobile analysis team.
- With the extreme flexibility and configurability of the system also comes a need to have one or more high end users of the software. Not every rank and file analyst will be able to take full advantage of the program.
- There will inevitably be some customer problems that the system isn't able to successfully address. This may not always be a fault if the system (it can also stem from lack of information from the customer), but it will result in analyst frustration.
- We have had a few issues with the configuration of the program on a particular analyst's PC. TMW support was very helpful in working out a solution, but it was still a week+ length issue to resolve.
- Analysis setup and completion time is dramatically improved.
- Quality of solutions exceed previous tools
- Overall product cost is among the best in the industry
- Implemented in-house