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Trustmatic is a versatile KYC provider that caters to the needs of businesses in the crypto industry. By ensuring that only verified …
Starting at $0.50 per month per verification
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What is Trustmatic?
Founded in 2020, Trustmatic states their mission is to automate trust between businesses and their customers. Trustmatic streamlines verification processes with flexibility and data security so businesses can maintain KYC compliance with local and international compliance requirements and regulations. The…
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Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://trustmatic.io/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $0.50 per month per verification
Product Details
- About
- Competitors
- Tech Details
What is Trustmatic?
Founded in 2020, Trustmatic states their mission is to automate trust between businesses and their customers. Trustmatic streamlines verification processes with flexibility and data security so businesses can maintain KYC compliance with local and international compliance requirements and regulations. The service boasts an onboarding process that has a first-time completion rate of 98%.
Trustmatic supports a variety of identity documents from over 248 countries & territories along with 138 languages. The company's passive liveness detection is backed by the iBeta Level 2 accredited PAD algorithm.
Trustmatic is based in Slovakia.
Trustmatic Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Trustmatic is a versatile KYC provider that caters to the needs of businesses in the crypto industry. By ensuring that only verified customers have access to their platform, Trustmatic plays a crucial role in maintaining security and compliance. The software offers a streamlined verification process, allowing for easy transfer of data to the CRM through API integration. This not only saves time but also improves efficiency for businesses.
One of Trustmatic's standout features is its comprehensive verification solution, supporting every government-issued document in all languages. This makes it an ideal choice for businesses with international operations or clients from diverse backgrounds. With highly accurate fraud detection capabilities, Trustmatic provides peace of mind to both businesses and clients.
In addition to its robust functionality, Trustmatic offers rich documentation and a responsive support team. This simplifies the onboarding process and reduces the time spent on administrative tasks. Users can complete the verification process in less than a minute with just a few clicks, saving time and effort.
Trustmatic's ability to cover over 135 languages and 11,000 government-issued documents helps businesses meet international KYC requirements effectively. Moreover, it significantly reduces the time required for the KYC process, from minutes to an average of 25-30 seconds. This not only enhances efficiency but also minimizes the number of manual verifications required.
For businesses looking to explore the benefits of Trustmatic, the software offers a free trial without any commitments. This allows users to experience its features firsthand before making a decision. Overall, Trustmatic is a reliable KYC provider that addresses the needs of businesses in the crypto industry by offering comprehensive verification solutions, efficient onboarding processes, and robust fraud detection capabilities.
Fantastic fraud detection capabilities: Users have praised Trustmatic for its fantastic fraud detection capabilities, with several reviewers stating that it has successfully caught potential instances of fraud. This demonstrates the software's commitment to ensuring the security and accuracy of identity verification for businesses.
Easy integration with API: Trustmatic is commended by users for its easy integration with an API, making it simple to use right from the start. Reviewers have mentioned that the documentation provided by Trustmatic is thorough and easy to follow, further facilitating the integration process.
Highly responsive support team: The support team at Trustmatic is highly responsive and helpful, according to users. Many reviewers have experienced positive interactions with the support team and have received prompt assistance whenever needed.
Limited customization options: Several users have expressed dissatisfaction with the limited customization options available in the product. They feel that the lack of flexibility hampers their ability to tailor the product to their specific needs and preferences.
Lack of advanced features: Some reviewers have mentioned that they find the product lacking in advanced features compared to other vendors. These users feel that additional functionality, such as integration with third-party applications or more robust reporting capabilities, would greatly enhance their experience with the product.
Steep learning curve: A number of customers have commented on the steep learning curve associated with using the product. They feel that it takes a significant amount of time and effort to become proficient in using all its features effectively. This can be particularly challenging for new users or those who are not technologically savvy.
Reviews
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September 18, 2023
Perfect IDV vendor for crypto platform
Score 10 out of 10
Vetted Review
Verified User
We use Trustmatic for KYC. Once our users want to deposit money into our fintech platform and start trading, they need to go through our KYC process which is now supported by Trustmatic. Thankfully, it no longer takes minutes like it used to with a previous vendor. Now it takes on average 25-30 seconds and we also minimized the number of manual verifications.
- Saves time on manual verification
- Fast and seamless integration
- Supporting over 13k IDs all over the world
- Increased revenue
- Saves time on manual verifications
- Less money spent on user acquisition
In my experience, other software vendors are a bit pricey and the approach of their sales or support is not very pleasant. Trustmatic proved to be different in both areas.
Score 10 out of 10
Vetted Review
Verified User
Ensuring the security and accuracy of identity verification is essential for any business, and Trustmatic understands this. Its fantastic fraud detection can catch several potential instances of fraud. Moreover, you can integrate it seamlessly via API. Their documentation is clear and easy to follow, and their support team is always ready to help solve any problem and answer any questions or concerns. The same applies to the onboarding process. The software is designed to streamline the onboarding process, making it quick and straightforward for users to verify their identities. Users can complete the entire process in less than a minute with just a few clicks, reducing time and effort. In addition, it's possible to try its features in a free trial without any commitments. And last but not least, their ability to cover over 135 languages and 11 000 government-issued documents helps meet international KYC requirements. With a solution such as Trustmatic, it is easy to go globally and quickly and efficiently onboard clients and users without sacrificing accuracy or security.
- High level of protection of client's personal data and their identities
- Support of more than 135 languages and covering over 11k government-issued documents worldwide - international KYC requirements are easy to meet
- Easy and fast onboarding without unnecessary steps
- There's nothing in this moment we think is missing.
- Enhanced user experience - since the onboarding process is easier and faster than ever
- Avoid financial losses and legal troubles since users personal data is under maximum protection and no unwanted persons can get to them
March 14, 2023
Trustable Trustmatic
Score 10 out of 10
Vetted Review
Verified User
Trustmatic for us is an all-in-one verification process solution that enables us to do it on the scale. They support every single document in every country we have ever needed, they meet KYC requirements and they offer 1-1 onboarding, which dramatically reduces the time spent on any useless administration tasks.
- Support of all documents/countries
- Various layers of fraud detection
- Great API integration
- Native integrations
- Streamlined process management
- Increased revenue