VCC Live Reviews

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    What is VCC Live?

    VCC Live is a cloud-based contact center solution, providing telecommunications services to businesses with more than 10 operators that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer amongst others) allow contact center teams to perform a wide variety of activities on a single platform. VCC Live Pay allows the user to initiate payments over the phone, speeding up debt collection processes.

    VCC Live Supported Products

    Predictive, Progressive, Power and Manual Dialer, CRM, Helpdesk, Chat, Ecommerce integrations, Real-time monitoring and reporting for Agents and Managers, Omnichannel Cloud Solution, IVR, ACD and skills-based routing, Call recording, VCC Live Pay (payment over the phone), Debt Collection, Detailed reports and statistics, Voicemail Detection, Quality management, Omnichannel solution

    VCC Live Competitors

    VCC Live Pricing

      VCC Live Support Options

       Free VersionPaid Version
      Phone
      Live Chat
      Email
      Forum/Community
      FAQ/Knowledgebase
      Social Media
      Video Tutorials / Webinar

      VCC Live Availability

      Supported Languages: English, German, Polish and Hungarian