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VMware Horizon

VMware Horizon

Overview

What is VMware Horizon?

A VDI solution used for the secure delivery of virtual desktops and apps from on-premises to the cloud. It is used to deploy, manage, monitor and scale desktops and apps across private, hybrid and multi-cloud infrastructure using a cloud-based console…

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Recent Reviews

TrustRadius Insights

Users of VMware Horizon View have praised the software for its ability to provide secure remote access without the need for VPN or remote …
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Awards

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Reviewer Pros & Cons

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Pricing

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Horizon Apps Standard

$4.67

Cloud
per month per user

Horizon Standard Plus

$5.79

Cloud
per month per user

Horizon Apps Universal

$6.00

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.vmware.com/products/horizon…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

VMware Horizon 7: Demo - Feature Walk-through

YouTube

Chrome Demo - VMware Horizon

YouTube

VMware Horizon 6 and AirWatch

YouTube

VMware Horizon 6 with View

YouTube

VMware Horizon 6 Hosted Applications Demo

YouTube

VMware Horizon 6 Tutorial | VMware Horizon 6 Training

YouTube
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Product Details

What is VMware Horizon?

A VDI solution used for the secure delivery of virtual desktops and apps from on-premises to the cloud. It is used to deploy, manage, monitor and scale desktops and apps across private, hybrid and multi-cloud infrastructure using a cloud-based console and SaaS management services.

The solution also provides secure remote access to corporate resources from any device and leverage intrinsic security built into the VMware infrastructure to protect from the device to the data center to the cloud.

The vendor's value proposition is that the solution drives cost savings and business value by enabling more flexible and reliable access to resources.

VMware Horizon Competitors

VMware Horizon Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

A VDI solution used for the secure delivery of virtual desktops and apps from on-premises to the cloud. It is used to deploy, manage, monitor and scale desktops and apps across private, hybrid and multi-cloud infrastructure using a cloud-based console and SaaS management services.

LISTEQ Cloud Desktop are common alternatives for VMware Horizon.

Reviewers rate Performance highest, with a score of 10.

The most common users of VMware Horizon are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(157)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of VMware Horizon View have praised the software for its ability to provide secure remote access without the need for VPN or remote desktop. This feature has allowed them to conveniently access internal web applications and legacy Windows XP applications from anywhere with an internet connection. IT staff utilize the software to connect to virtual desktops, while employees make use of thin clients to access email, file shares, and specific applications on the go. The software has been particularly valuable for organizations with multiple locations and remote workers, as it offers a cost-effective, hardware-independent solution with features like monitoring, resource utilization, and multi-factor authentication. Additionally, VMware Horizon View is widely used across various industries, including healthcare IT, where it improves end user productivity and user experience for clinical task users. However, some users have occasionally experienced connection issues and difficulties with setup. Despite these challenges, users find the software highly useful for accessing virtual desktops efficiently.

Administrative departments and clients also rely on VMware Horizon View to address hardware failures and crashes by providing access to virtual desktops. This flexible solution is used in various scenarios such as training environments, enabling external contractors' access, and providing workstations for IT staff. Moreover, towns benefit from VMware Horizon View by gaining access to shared applications for assessments, while healthcare professionals securely access internal network resources remotely. The software's reach extends even to Highway Patrol cars, ensuring complete access to internal network resources in areas with intermittent cellular data coverage.

VMware Horizon View has proven invaluable in saving time by virtualizing software and simplifying IT tasks like updates and upgrades. It has facilitated the efficient rollout of Windows 10 and provided a work-from-home solution. Additionally, VMware Horizon Mobile Manager aids with device restrictions, tracking, application deployment, email integration, and digital material delivery.

The flexibility and security offered by VMware Horizon View are highly appreciated by users as they can work from anywhere worldwide with an internet connection. The product serves as a standard platform for daily tasks requiring elevated permissions for IT administrators and developers. It finds value in providing a pool of secured desktops within backup networks, separate from standard production environments. Reviewers have commended the product for eliminating the need to ship laptops across the globe by providing VDI desktops.

VMware Horizon View has been described as a win-win situation for businesses, offering convenient solutions for remote work and data access. It also finds application in statistical analysis software like IBM SPSS. By organizing users into different groups called Pools, it efficiently manages PCs, ensuring desktops are always running or shut down when not in use. Loyola University Maryland relies on VMware Horizon as their enterprise application and VDI delivery system, providing easy access for all employees, faculty, and students across departments. Multiple departments in organizations leverage VMware Horizon View to tailor their IT experience, manage systems with less IT involvement, and ensure quick content delivery. This product has enabled a shift in the way employees work, allowing for centralized data, consolidation of offices, and remote work in different states and locales.

VMware Horizon is especially valuable for managing virtual machines and pools of virtual machines for remote classes and work, providing control over information, managing policies, and resolving problems remotely. In educational institutions, it offers dynamic management of computer and storage resources while reducing costs and complexity. Companies across industries such as operations, sales, and product teams use VMware Horizon View as a primary or remote desktop solution to provide a consistent desktop experience across locations and offices.

Overall, users find that VMware Horizon makes VDI easy with its fast and reliable connection options like VMWare Blast or PCoIP. It caters to the needs of remote agents and offsite workers by offering thin clients to connect remotely over VPN and providing a Windows application environment for Macintosh users. The product has been recommended by experts for clients in their data centers to provide standardized virtual desktops for critical groups within the company. By connecting users to Windows environments on the customer side, VMware Horizon offers a VPN-like experience for remote access.

With its wide range of use cases in various industries, VMware Horizon View continues to be a go-to solution for organizations seeking secure remote access, efficient management of desktops and resources, as well as flexible work arrangements.

Excellent Performance: Users have consistently praised VMware Horizon for its excellent performance. Many reviewers have stated that the software runs smoothly and efficiently, allowing them to access virtual desktops and applications with ease. Some users have mentioned that they experienced no lag or delay when working remotely, which has greatly enhanced their productivity.

Reliable and Efficient Virtualization Solution: Reviewers appreciate that VMware Horizon is a reliable and efficient virtualization solution. Numerous users have highlighted the stability of the software and its ability to provide stable and scalable virtual support. They find it to be a robust product that allows them to create new desktops easily and seamlessly integrate into the vSphere platform.

Easy Implementation and Use: The ease of implementation and use of VMware Horizon is another commonly mentioned positive aspect. Users appreciate the straightforward deployment process, finding it great for deploying new software quickly. They also find the user interface intuitive, making it easy for them to manage their catalogue of pools and devices.

Resource Consumption: Some users have reported that the software consumes more resources than expected, potentially leading to performance issues. This concern has been raised by multiple reviewers who have experienced slowdowns or lag while using the software.

Confusing User Interface: The user interface of the software has received criticism from several users. They describe it as confusing and not well integrated with the operating system. Users have mentioned difficulties in navigating through menus and finding specific features.

Expensive Licensing: Implementing VDI, including hardware and licensing, is seen as a constraint for small and medium-sized businesses. Users have expressed concerns about the high cost of licensing, which adds to the overall expense of adopting VDI solutions. Some users feel that more affordable options should be available for organizations with limited budgets.

User recommendations for using VMware Horizon include the following:

  • Talk with end-users to plan out application loading and day-to-day needs.
  • VMware Horizon is recommended for customer service in telecommunications due to its options for call listening and security.
  • VMware Horizon works well, gives good results, and is free.
  • Use VMware Horizon for testing purposes and to avoid losing information.
  • Ensure a stable internet connection for optimal performance and stability.
  • VMware Horizon is recommended for any company that needs to implement software and test different systems.
  • VMware Horizon provides solutions and the freedom to do anything with the virtual system.
  • VMware Horizon worked well for automating testing services.
  • VMware Horizon offers different features for configuring operating systems without adding dangerous software.
  • VMware Horizon is a good solution for central security management.
  • Understand use cases before deploying VMware Horizon and dedicate people to manage the environment.
  • VMware Horizon is a very accessible software with few glitches.
  • Set up server settings automatically to provide guidance to the vendor.
  • VMware Horizon is a lightweight solution for connecting to a virtual desktop infrastructure.
  • Using VMware Horizon improves productivity in the working environment.
  • Take advantage of the RSA generated token for extra security.
  • Design a solid backend infrastructure with enough storage for a smoother user experience.
  • Purchase enough resources for quick scalability.
  • Get solid state drives and provide extra training for help desk staff.
  • VMware Horizon is recommended for programs that require processing power or access to different operating systems.
  • Try VMware Horizon on other platforms to address bugs or issues.
  • VMware Horizon is a perfect solution for delivering virtual desktops and integrating with existing VMware vSphere environment.
  • Consider alternatives like oVirt, Spice, or Citrix XenServer if VMware Horizon is not suitable.
  • Look at all the options on the internet and choose the platform that best fits the interests, especially for medium and big size companies.
  • VMware Horizon is recommended for virtual desktop users experiencing performance issues.
  • Understand the current environment and define use cases during the testing phase.
  • Use the right infrastructure to scale the VDI solution and choose a VDI solution that meets the appropriate needs.

These recommendations emphasize the importance of user involvement in planning, the suitability of VMware Horizon for customer service and testing, stability considerations, and scalability planning.

Attribute Ratings

Reviews

(1-10 of 10)
Companies can't remove reviews or game the system. Here's why
Tim Enders | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Every time I have called for support on View related issues, the engineers that I have worked with have been responsive, knowledgeable, and helpful. On several occasions, they have gone out of their way to provide off-hours support with the same engineer I had worked with during normal business hours, which really helped resolve the issues. The support experience has been exactly what you hope for when you have to make a call.
Gabriel Krahn | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is surely way better than Citrix, but it could improve a bit. Usually, they send us the solution without saying what was the root cause so we can avoid breaking something in the future. Besides that, VMWare support answers in an OK time-frame and even speaks our language (Portuguese).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support is kind of hit or miss from my experience. Sometimes you get a great support person and sometimes you do not. It really depends. We have on several occasions had to get our team to get someone to actually help and resolve our issue. But when you do get a good support person usually they can fix the problem fairly quickly unless it is a bug, and even then it seems that they can fix the issues fairly quickly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The support has been up and down. Sometimes you can get a really intelligent engineer that will understand that you have knowledge of the product and not troubleshoot the little things while others will start at the very bottom and can take an exorbitant amount of time to get to the core problem. The support from VMware has been sliding for the past few years and doesn't seem to be getting better. It seems that any time you want good support you need to reach out to either a TAM or account representative to get help.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
VMware support is overall pretty poor, unless you have great skills and experience in the platform already and can speak the Tier I support language enough to get them to pass you on to Tier II. But, I think this is a pretty common issue in all support organizations.
Stefan Semo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
No service is perfect for every organization's needs but we found that VMware Horizon support from VMware was very good for us. It was very easy to open a support case and have it escalated based on priority. The support staff was responsive to our needs and understood the nuances of using the solution in a schooling environment. VMware also has an extensive library of content and technical articles, demonstration videos and other training content which is invaluable.
September 28, 2019

A real business gamechanger

Dan Reynolds | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have always gotten good support from VMware. Most all of their support is overseas, but almost always you can get someone to understand you and I've had pretty good luck with the support that not only understood but empathized with my situations and troubles too. That's important in smaller organizations because you have to depend on that support. You can't afford to go and try to get that support from the local IT shop.
June 06, 2018

Virtual Success!!!!

Eric Krueger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support has been quick and thorough each time we have needed it. The level of support management and case review for each ticket goes beyond expectations. After action review and analysis of problems gives us an idea of what we need to be on the look out for each time.
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