What is zenloop, defunct?
zenloop is a CX Action Management platform for businesses that want to enhance customer retention and loyalty. They achieve this through their unique NPS feedback management system which offers high-response rates by providing optimized usability, individual integrations and convenient touchpoints along the customer journey. The software allows companies to collect omnichannel feedback in real-time and cluster insightful data to derive key drivers that identify both satisfied customers and churning detractors.