Overview
What is Zoom Virtual Agent?
An AI chatbot which is ready 24/7 to provide quick, personalized help and boost team productivity. The AI chatbot with machine learning guides users to accurate answers fast, reducing the burden on customer service and support teams.
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Pricing
What is Zoom Virtual Agent?
An AI chatbot which is ready 24/7 to provide quick, personalized help and boost team productivity. The AI chatbot with machine learning guides users to accurate answers fast, reducing the burden on customer service and support teams.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Zoom Virtual Agent Bot Flow Types & Journeys
Zoom Virtual Agent: Campaigns
Zoom Virtual Agent: Default Greetings & Bot Responses
Navigating Zoom Virtual Agent
Zoom Virtual Agent: Create a Chatbot
Product Details
- About
- Competitors
- Tech Details
What is Zoom Virtual Agent?
Zoom Virtual Agent uses proprietary AI and machine learning technology to interpret what customers or employees are asking, even if they use everyday language. With this extra level of intelligence, the virtual agent requires less maintenance and can have a lower total cost of ownership (TCO) than traditional, “rules-based” chatbots.
Zoom Virtual Agent integrates with various CRM, chat, and contact center platforms. As part of Zoom Contact Center, the video-optimized CCaaS platform helps businesses deliver prompt, accurate, and personalized customer experiences.
Zoom Virtual Agent Features
- Supported: Integrates with CCaaS and CRM software
- Supported: Fewer tickets, better performance
- Supported: Always On
- Supported: Actionable analytics
- Supported: Intelligent Hand-Offs
Zoom Virtual Agent Screenshots
Zoom Virtual Agent Video
Zoom Virtual Agent Competitors
Zoom Virtual Agent Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
