Item: 8x8 Work
Rating: 9
Author: Verified User

Overall Satisfaction with 8x8 Work

Use Cases and Deployment Scope

8x8 serves as our company's VOIP telecommunications system, providing us with local phone services. It also manages our 800 numbers and phone directory services.

Pros and Cons

Pros

It integrates voice calls, SMSand mobility into a single platform
Accessible from desktops and mobiles
Offers unlimited domestic calling

Cons

free integration with teams (no additional license)

Return on Investment

allows for a single app to meet our use case

Usability

it's simple to use and effective

Alternatives Considered

Microsoft Teams

it's very similar but has better phone quality

Key Insights

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

Other Software Used

Microsoft Teams

Likelihood to Recommend

It allows our hybrid and field service staff a single app across their PC and mobile phone. I wish there was a lesser license for cheaper that would separate the video calls/conferencing

8x8 Work Feature Ratings

Comments

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Alison Stewart
(Vendor Representative) commented a year ago
Dear Customer, thank you for taking the time to leave a review. We are pleased to hear your field staff can work more efficiently. Thank you for your feedback on how we can price our products.

8x8 Review