Great, affordable phone service
December 09, 2021
Great, affordable phone service
Overall Satisfaction with 8x8 X Series
We receive several calls from our financial institutions. The 8x8 X Series integration allows us to populate the company profile when the call comes in and allows us to transfer or join lines as needed.
- Ability to transfer call and join lines.
- Ability to populate the company profile as the call comes in.
- Allows call recording which is beneficial for training and reviews.
- No issues at this time to report.
- Call forwarding.
- Call recording.
- Integration with our other tools (Salesforce specifically).
- Helped our company successfully receive multiple inbound calls.
Do you think 8x8 X Series delivers good value for the price?
Yes
Are you happy with 8x8 X Series's feature set?
Yes
Did 8x8 X Series live up to sales and marketing promises?
Yes
Did implementation of 8x8 X Series go as expected?
Yes
Would you buy 8x8 X Series again?
Yes