Item: 8x8 Work
Rating: 10
Author: Barry Beam

Use Cases and Deployment Scope

I love using 8x8 X Series, it's a great affordable solution for your phone needs! I saved close to 2K per restaurant vs using regular phone service after I made the change. It's easy to integrate with your calendars to set up meetings as well.

Pros and Cons

Reduces Cost
Easy to set up conference calls
Integrates well with work calendars

In my experience, it's not easy to activate phones when one of them quits working, you usually have to get tech support to help with installation
In my opinion, there is quite a bit of upfront work to make the change, but the cost savings make it worthwhile

Return on Investment

Very good ROI, it paid for itself in less than a year

Key Insights

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

Other Software Used

Microsoft 365, Kaseya VSA

Likelihood to Recommend

We made the change to 8x8 X Series vs using traditional phones. For us the savings vs a traditional phone makes this a great option. It's easy to set up conference calls and integrates well with your work calendars. You can change your greetings too very easily to suit your needs as the time. It takes some time on the front end to get ready for the change, but for us it's well worth it in the end.

8x8 X Series phone service is amazing!

Overall Satisfaction with 8x8 X Series