Power product at a great price!
April 22, 2020

Power product at a great price!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)

We are using this not only as our phone system but inner office communications. It has been a great step in the direction we needed to go. We use it for client meetings during COVID19, which is a great solution to view plans and still have that face to face interaction.

Pros

  • Easy calls receiving and making.
  • Clear and simple portal.

Cons

  • Meeting number limited.
  • Meeting space 'sharing' like Zoom.
  • Too early to tell.
Comcast was twice the cost. I did not see the added benefit for the price difference. We are still using Zoom until we have a good understanding of how the meetings will function for the whole team.
We have really only had one issue and it was resolved in 24 hours.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

Our old phone system was fine when we were a small company. 8x8 now has all of our offices connected all across the US and Canada. We have over 6 locations and a number of remote staff, this helps us to navigate those remote situations without a lot of extra costs.

8x8 Work Feature Ratings

9.0
Hosted PBX
Not Rated
User templates
9
Call reports
Not Rated
Directory of employee names
9
8.8
Answering rules
10
Call recording
10
Call park
Not Rated
Call screening
6
Message alerts
9
8.8
Video conferencing
9
Audio conferencing
9
Video screen sharing
7
Instant messaging
10
10.0
Mobile app for iOS
10
Mobile app for Android
Not Rated

Comments

More Reviews of 8x8 Work

  1. Home
  2. VoIP Providers
  3. 8x8 Work Reviews
  4. User Review of 8x8 Work