Works exactly as advertised.
May 15, 2020

Works exactly as advertised.

LaRee Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)

Our whole organization uses 8x8 X Series and have found it very convenient. We are able to access communication from our cell phones, desk top computers, and our handsets.
  • Intercom
  • Menu Options
  • Accessibility
  • I can't think of anything at this time.
This is our first interaction with 8x8.
All of the team we've worked with have been great.

Do you think 8x8 X Series delivers good value for the price?

Yes

Are you happy with 8x8 X Series's feature set?

Yes

Did 8x8 X Series live up to sales and marketing promises?

Yes

Did implementation of 8x8 X Series go as expected?

Yes

Would you buy 8x8 X Series again?

Yes

We have a small team, but I can see larger teams using 8x8 X Series to great benefit.

8x8 X Series Feature Ratings

User templates
10
Call reports
9
Directory of employee names
10
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Video conferencing
Not Rated
Audio conferencing
10
Video screen sharing
Not Rated
Instant messaging
10
Mobile app for iOS
Not Rated
Mobile app for Android
10