ActiveCampaign is a great email marketing software, highly recommend.
July 04, 2020

ActiveCampaign is a great email marketing software, highly recommend.

Louise Mangan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Small Business

Overall Satisfaction with ActiveCampaign

I use ActiveCampaign for email marketing and retention. We chose it for the automation capability and being able to drip campaigns.
  • Simple to set up, easy to navigate.
  • Email templates and flexibility; this reduced our work load.
  • Setting up automated campaigns without having to pay for a high cost CRM platform.
  • I found it hard to change the footer address, I sometimes want to have a different one for different emails. I tried the steps outlined in the FAQ page but it didn't work.
  • It has definitely impacted retention and engagement of my client base.
As mentioned, I prefer ActiveCampaign over Mailchimp, I think the functionality is better. Adobe products tend to be better suited to large corporations and require heavy investment in customization and support. HubSpot is good, but a higher investment. If your needs are for email marketing and automation, then I think ActiveCampaign is the best option.
I think if you are a small business and you need to build out automated email campaigns, then this is the best value for money and the one I recommend to clients. I think its better than Mailchimp in my experience.

ActiveCampaign Feature Ratings

WYSIWYG email editor
Not Rated
Dynamic content
8
Ability to test dynamic content
8
Landing pages
Not Rated
A/B testing
8
Mobile optimization
9
Email deliverability reporting
9
List management
9
Triggered drip sequences
9
Lead nurturing automation
9
Lead scoring and grading
8
Data quality management
9
Automated sales alerts and tasks
Not Rated
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
9
Standard reports
9
Custom reports
8
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated