Quality Email Platform that can get you in the Inbox Regularly
Overall Satisfaction with ActiveCampaign
We use Active Campaign as a way to build a relationship with our customers. In addition, we use it to follow up with visitors who abandoned their cart as well as signed up for our newsletter. While we don't use the full capabilities of the platform it has worked well in terms of helping us capture lost sales as well as utilizing it as a traffic source.
Pros
- Automations
- Campaigns
- CRM
Cons
- The interface tends to be slow at times where there is a delay
- Some of the instructional videos are older and a little confusing to the beginner so they could be updated
- Better pricing structure. Once you get above 10K addresses the price jumps quite a bit.
- ability to get in the inbox
- automations
- CRM
- better educational videos
The fact that it has a API with our other platforms it's been seamless to get data transferred over from our various data points. We were not unhappy with Klaviyo but they abruptly kicked us off and didn't tell us why. For that reason, I will never use them. I do enjoy the fact I have the ability to talk to a real person with AC.
Do you think ActiveCampaign delivers good value for the price?
No
Are you happy with ActiveCampaign's feature set?
Yes
Did ActiveCampaign live up to sales and marketing promises?
Yes
Did implementation of ActiveCampaign go as expected?
Yes
Would you buy ActiveCampaign again?
Yes
Comments
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