Best Platform for Email Marketing with Stellar Customer Service!
January 05, 2022
Best Platform for Email Marketing with Stellar Customer Service!
Score 9 out of 10
Vetted Review
Verified User
Software Version
Small Business
Overall Satisfaction with ActiveCampaign
We switched from another platform a few years ago and mainly use ActiveCampaign for our email marketing. Since then, it has streamlined our efforts and we've seen a positive impact from our community. Because it's so user-friendly and easy to understand, our email marketing has improved greatly and allowed us to automate a ton of communication.
- Customizable Templates.
- Easy to Understand Automations.
- Segmentation for Targeted Marketing.
- CRM is slightly confusing to understand.
- Integrations can be hard to connect at times.
- Every once in a while certain automation won't trigger correctly and it's hard to figure out why.
- Our email marketing has become our number 1 tool for sales when launching a new product.
- We're able to automate so much while knowing our campaigns are getting where they should be.
- Any questions or concerns are always quickly addressed by the customer service team we're never left scratching our heads with an issue.
- Keap (formerly Infusionsoft)
Infusionsoft always seemed to have issues, our automation never fired correctly and seemed to always be broken. We haven't had to deal with those issues with ActiveCampaign. Infusionsoft always seemed to have a more difficult system to find solutions for any issues while ActiveCampaign has a great customer service team always there and ready to help!
Do you think ActiveCampaign delivers good value for the price?
Yes
Are you happy with ActiveCampaign's feature set?
Yes
Did ActiveCampaign live up to sales and marketing promises?
Yes
Did implementation of ActiveCampaign go as expected?
Yes
Would you buy ActiveCampaign again?
Yes