ActivTrak is very useful and guides our company's management decisions
December 02, 2020

ActivTrak is very useful and guides our company's management decisions

Michael Wright | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ActivTrak

We have it installed on everyone's computers in the company and it works great. We have used other programs in the past and it was routine to have to reinstall their recorder over and over as antivirus software would tear them apart. With ActivTrak's different approach that never happens here. I install the agent once using their network push utility and then it just works. Couldn't be happier.
  • Tracking when users are productive vs. unproductive.
  • Organizing data so it's easy to follow.
  • It's in the cloud so it's one less server to manage and storage I don't have to pay for internally.
  • I would like the auto categorization to work better.
  • Key logging would be nice but I know that would fall afoul to antivirus.
  • ActivTrak is expensive.
  • We had to do staff reductions because of COVID. ActivTrak helped us identify employees that either need to be laid or or reassigned [due] to inactivity.
  • We have caught users surfing porn at work and corrected them before it turned into a sexual harassment lawsuit.
  • We have caught data theft before it became a large issue and prevented further theft.
The productivity charts are super helpful in identifying employees that need to be given more [or less] to do.
SpectorSoft required a lot of attention as our antivirus program would routinely tear it apart.
I have recommended free ActivTrak for several people wanting to keep tabs on their kids at home and professionally because [of] how well it scales [is] great. Would recommend it on an older computer or to someone with a very slow or internet connection.

ActivTrak Feature Ratings

Automated data collection
10
Data analysis
10
Benchmarking
10
Pre-built content
10
Data management
10
Self-service insights
10

ActivTrak Support

Fast support every time I've contacted them and they always guided me in the right direction to correct the problem.

Using ActivTrak

It works great. I use it all the time and it helps guide our company's management decisions. What more could you ask for?