Excellent activity tracking of organizations
March 28, 2022

Excellent activity tracking of organizations

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

Use to track overall productivity. Not so much the actual numbers themselves in AT because we have to add for items that it does not track (like attending Teams meetings on the compute platforms, or watching training videos, informational videos, etc.). It also does not work on platforms like mobile devices (tablets/phones) so we compensate for that as well. Overall get a good sense of where productivity trends are for teams, geographies, projects, etc. Gives a great insight into managing a large organization spread across the world where direct visibility may be limited.
  • Compute platform usage based productivity metrics
  • Summarized reports and insights
  • Does not track attending Teams meetings on the compute platforms
  • does not track teams watching training videos
  • does not track teams watching informational videos
  • does not work on platforms like mobile devices (tablets/phones)
  • It is a great tool to show team productivity and motivate teams
  • Very applicable to both positive and negative results usage to calibrate and improve overall organizational productivity
  • Very much useful in protecting teams from overutilization
  • Provides an initial indication of underutilization which should be investigated and substantiated before actions can be taken
  • Team summary
  • Coach
  • Insights
Notice low tracking individuals and have an understanding of the reason first (tool issues). Once cleared conversations have been had with those individuals and improvement seen. High-tracking individuals have been observed and taken care of so they do not burn out or otherwise get demotivated (keep them happy and highly productive in a healthy way).
It clearly shows me which teams are averaging lower than optimally performing teams and get me clear visibility to focus on those teams first. Moreover, within the team, I get immediate access to their individual work track and start working with the lowest tracking individuals first. After clarification of data errors/workflow tools process etc, feedback is given to the individual, and almost immediate improvement is seen.
Team staffing plans, capacity planning, and load balancing are now very critically dependent on the ActivTrak data. So it is an integral part of our organization's work planning activities. Teams that are overloaded can have poor quality in work product so adding capacity there, and teams that are underperforming can be given feedback to pick up more workflow thereby increasing efficiency.
ActivTrak is already the chosen product used in Solera. It seems to be quite comprehensive in its data collection and reporting. Except for not being able to track mobile devices, its data collection is quite exhaustive and reporting/summarization, insights, coaching features are very strong points for it. I think it is one of the best in class. If mobile devices (tablets, phablets, and mobile phones) can be added, this product would be formidable

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Well suited where the work primarily heads down typing into the compute platforms - perhaps like BPO, application, gaming development industries Not so suited where there is significant collaboration on video calls (periods of a lull because of the conference), or testing involving embedded devices, etc.

ActivTrak Feature Ratings

Automated data collection
Data analysis
Pre-built content
Data management
Self-service insights