ActivTrak is amazing!
August 26, 2024

ActivTrak is amazing!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

Currently we use ActivTrak to measure the productivity of employees. It lets us know what amount of time is being spent productively versus surfing the internet or non-work-related things. I have it set up to email me every Monday regarding the past week's usage in a report form. It is very helpful when determining why a certain task was not or was accomplished.

Pros

  • Reports regarding usage
  • Simplicity in design to find information
  • Breakdown of idle time

Cons

  • There are none that I can provide as the service does everything I need it to do.
  • The ROI is great as it has been especially critical in letting us know where there are cracks in our system.
  • The automated report allows me to check and see where everyone is on their productivity and shows where we can improve and what time frame an employee is more productive.
  • We have reached a goal of productivity by the report and allows us to continue to improve.
The reports show what websites are visited and the length of time on each website. It allows us to make sure that everyone stays on task and when each individual is most productive.
This has been helpful in determining which employees are focused and sometimes when they may need to step away to give themselves a break.
It shows which programs are used most and allows us to make sure that these are accessible to everyone.

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

Yes

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

A scenario where it is well suited is determining why a certain task was not accomplished as it shows time spent on certain websites and if the usage was appropriate. I think less appropriate is the idle time as there are some scenarios where a computer is not necessary, and the task may be a manual one.

ActivTrak Feature Ratings

Automated data collection
10
Data analysis
10
Data integration
10
Benchmarking
10
Report designer
10
Pre-built content
10
Data management
10
Self-service insights
10

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