TrustRadius
Acuity Scheduling Review 18 of 21
Acuity Scheduling Review: "Best Scheduler for Solopreneurs!"
https://www.trustradius.com/appointment-scheduling-softwareAcuity SchedulingUnspecified9.139101
Angelo John Lewis profile photo
June 14, 2018

Acuity Scheduling Review: "Best Scheduler for Solopreneurs!"

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Acuity Scheduling

I use Acuity Scheduling for all of my scheduling needs. It saves going back and forth in syncing calendars and greatly increases my productivity.
  • It helps clients set up interviews
  • It syncs with my online calendars
  • It enables me or clients to cancel and reschedule appointments
  • It now has a generic landing page for each of my appointments.
  • Because the landing page is generic, I can't customize it for each type of appointment unless I upgrade
  • It's a minor point, but the notification system could be improved somehow to remind me that I need to block off appointments I made on my online calendar so that clients don't book me and I turn out to be not available.
  • Set up could be a bit easier. It took some time to get the settings right.
  • It just simplifies my life in general and makes me more productive.
Doodle is better for arranging group meetings; AS isn't really designed for this.
Calendly is OK, but doesn't have a mobile app which AS does.
It's particularly a good product for solopreneurs and others that book multiple types of appointments.

Acuity Scheduling Support

It's online only; no phone support.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support cares about my success
Difficult to get immediate help
No - It's not offered not needed.