Acuity Scheduling Fills Our Unique Scheduling Needs and May Solve Yours as Well!
Adam Reiley | TrustRadius Reviewer
February 08, 2020

Acuity Scheduling Fills Our Unique Scheduling Needs and May Solve Yours as Well!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Acuity Scheduling

We are currently using Acuity to handle the scheduling of parent partner calls between our sponsors and the children's homes we work with. It seamlessly works across time zones to ensure that everyone is on the same page and send reminders to our sponsors via text and email that a call is coming up so they can hop online and chat with their sponsored child. Acuity Scheduling significantly decreased the number of missed calls and made scheduling much easier.
  • Ease of scheduling. Easy to use scheduling page for quick and seamless appointment scheduling.
  • Working across time zones. Automatically handles changes in time zones when scheduling appointments across the world.
  • Honestly, I have not seen any cons yet.
  • Increased the number of sponsors calls with our children by 25%.
  • Decreased the number of missed appointments by over 50%.
I researched several solutions and settled on Acuity and have never looked back since then.
Honestly, I have rarely used their support, as the system is so intuitive and we have not needed the support. I did have a good experience when signing up.

Do you think Acuity Scheduling delivers good value for the price?

Yes

Are you happy with Acuity Scheduling's feature set?

Yes

Did Acuity Scheduling live up to sales and marketing promises?

Yes

Did implementation of Acuity Scheduling go as expected?

Yes

Would you buy Acuity Scheduling again?

Yes

Acuity Scheduling works very well with our sponsor calls across multiple time zones. I love how it can be hosted on your own website, which increases the trust users have in it. The text and email reminders are very nice features as well. I did need to do some rewording of template confirmation emails and forms to make Acuity work for my organization's application, and I did appreciate how Acuity is customizable to allow for this.