Acumatica's Flexibility and Extensibility is a WIN!
January 30, 2024

Acumatica's Flexibility and Extensibility is a WIN!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Distribution

Overall Satisfaction with Acumatica

We manage indirect materials for our companies, focusing on maintenance spare parts to help our customers keep their plants running. In addition to corporate financials, we use Acumatica to plan, purchase, and track inventory at a transactional level as an agent for our customer. We leverage dashboards to drive our workforce to the meaningful work that we need them to perform. Workflow Approval removes the physical paper trail, reducing paper waste of the past and speeding up approval that is context sensitive to departmetal budgets affected by consuming the spare parts we manage.

Pros

  • The user experience is so intuitive that we recently trained our new site team in days instead of weeks.
  • The platform is so extensible that we have been able to customize the software to meet the unique needs of our business model.
  • The licensing model provides flexibility to support our BPO model in a way that most competitors we considered would not.

Cons

  • Training and documentation has improved significantly over the last few years. However, I would like to see Acumatica offer customers in-person training events where the highly technical resources of a company can fast-track training for sysadmins and developers who want internal control proprietary type customization.
  • The community site is great for Q&A, but I miss the simplicity of finding export technical blog posts available on the Acumatica Blog site that were written by trusted developers in the community. I always enjoyed being able to make checking the Acumatica blog part of my morning routine, and now it is difficult to locate the technical blogs that interest me among all the noise of everything thrown into the mix. I would really like to see that decision reversed or the revival of asiablog to be my "I have 5 minutes" source of finding good information fast.
  • We tried SAP and Oracle which failed to meet our needs. Acumatica met our needs at a far lower cost, faster learning curve, and stronger community support.
Simplicity. Easier to use, ability to integrate our customers into our internal process to manage their inventory, and greater visibility for customer oversight of how we are performing, as well as better visibility of internal work performance and areas of weakness. Dashboards make information configurable and meaningful where the noise can be pushed aside as green panels and the important issues raised as red panels.
We use the BPO model to manage spare parts for our customers. We plan, procure, and track spare parts in support of maintenance so that our customers can use expensive and highly skilled labor to keep the plant running instead of running down parts.
  • Infor CloudSuite Industrial (SyteLine)
The licensing model between the two made Syteline irrelevant. The extensibility of Acumatica has proven to be its most valuable difference for us.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

The developer community was able to help me get up to speed quickly as I transitioned from a legacy system to the world of Acumatica and C#. We have been able to unlock business capability with Acumatica that we never imagined with our legacy system. The robust capability and extensibility of the product as well as the broad range of ISV offerings makes Acumatica the perfect platform to conduct business, develop new offerings, and grow.

Acumatica Feature Ratings

Accounts payable
9
Accounts receivable
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
10
Journals and Reconciliations
10
Configurable Accounting
10
Standardized Processes
10
Billing Management
Not Rated
Cash and Asset Management
10
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
10
Period Close
10
Inventory tracking
10
Automatic reordering
10
Location management
10
Pricing
Not Rated
Order entry
10
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
10
Standard reports
10
Custom reports
10
API for custom integration
10
Plug-ins
Not Rated
Role-based user permissions
10
Single sign-on capability
Not Rated
Award Lifecycle Management
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
10
Supplier Management
10
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
10
Proposal Management
Not Rated
Product Master Data Management
Not Rated

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