Campaigning with Adobe Campaign
December 18, 2020

Campaigning with Adobe Campaign

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Adobe Campaign v6/v7 – Hybrid

Modules Used

  • Message Center

Overall Satisfaction with Adobe Campaign

Used by one department, Adobe Campaign helps in carrying out email campaigns and other similar operations. Adobe Campaign helps us keep our marketing campaigns going without having to do a lot of manual labor, saving hours, which allows employees to be more productive. It is a little complicated but it definitely leaves other mail merge or campaign platforms behind.
  • HTML support
  • Mail campaigns
  • Automation of marketing services
  • Customer service could be better
  • Confusing UI at first, takes time to understand
  • Price is a little higher for small businesses
  • Too costly for small businesses
  • Requires full-time management
  • Onboarding function is time consuming
Adobe Campaign has a lot more features as compared to Mailchimp. While Mailchimp allows you to send a lot of communication to a lot of recipients, Adobe Campaign lets you set variables in the workflow, and send email at different times with a lot more customization. Adobe Campaign also leaves behind other similar platforms.

Do you think Adobe Campaign delivers good value for the price?

Yes

Are you happy with Adobe Campaign's feature set?

Yes

Did Adobe Campaign live up to sales and marketing promises?

Yes

Did implementation of Adobe Campaign go as expected?

Yes

Would you buy Adobe Campaign again?

Yes

Adobe Campaign has helped solve a lot of marketing challenges by aiding customizability and automation. It could be priced a little better to be more usable for small businesses though.
Customer support is slow.
Adobe Campaign offers some really nice templates that can be used for marketing purposes. It helps in the automation of marketing, which is of great help as it saves a lot of time and offloads monotonous work. HTML support is a big life saver, as it gives so much more control over the campaign, which would otherwise be troublesome.

Adobe Campaign Feature Ratings

WYSIWYG email editor
8
Dynamic content
8
Ability to test dynamic content
8
Landing pages
8
A/B testing
9
Mobile optimization
9
Email deliverability reporting
9
List management
9
Triggered drip sequences
8
Calendaring
10
Dashboards
9
Standard reports
9
Custom reports
9
API
9
Role-based workflow & approvals
9
Customizability
8
Integration with Salesforce.com
8
Integration with Microsoft Dynamics CRM
9