Item: Adobe Connect
Rating: 7
Author: Chantal Matthews, MSEd, CHES®, CHWC

Use Cases and Deployment Scope

We use Adobe Connect in the classroom and for meeting purposes. It allows us to meet virtually with stakeholders and with consultants when needed.

Pros and Cons

Adobe Connect offers the same features you find with WebEx, but seems more professional.
I love the chat feature which allows for questions without interrupting the presenter.
I also love the screen sharing/presentation feature which allows the opportunity to present in a clear and concise way

It is not as user friendly as zoom and other virtual meeting tools
I’ve had techincal issues with sound

Return on Investment

I’m not sure the cost associated with Adobe Connect, but it is used across the university for various purposes
It saves money when avoiding travel for meetings done virtually

Alternatives Considered

Zoom and Webex Meetings

Adobe Connect has a more professional feel, but Zoom is more user friendly. I’m not a fan of Webex at all.

Key Insights

Do you think Adobe Connect delivers good value for the price?

Not sure

Are you happy with Adobe Connect's feature set?

Yes

Did Adobe Connect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Connect go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Connect again?

Other Software Used

Zoom Video Webinar, Google Hangouts Meet, Microsoft Teams

Usability

Abode Connect is not as user-friendly as some of the other tools. For one, there's no way to get to Adobe Connect via a regular browser. I have to open the application to access it.

Support Rating

I've never had to use support, but I've seen other people use support. Sometimes they don't have a solution, but the service isn't bad.

Likelihood to Recommend

[Well suited] for consultation meetings, training that is preplanned, one on one meetings, for group meetings or classroom sessions.

Adobe Connect - Connecting Us One Meeting at a Time

Overall Satisfaction with Adobe Connect