AEM, value that trickles
May 30, 2024
AEM, value that trickles

Score 7 out of 10
Vetted Review
Verified User
Modules Used
- Adobe Experience Manager Sites
- Adobe Experience Manager Assets
- Adobe Experience Manager Forms
Overall Satisfaction with Adobe Experience Manager
AEM is leveraged by our org for managing the customer experience on our digital channels. The solution serves up both static and dynamic content for web, mobile and email channels. It also manages our assets including brochures, collaterals and specifications. We also use the solution to craft forms on our sites and capture responses.
Pros
- Centralize and manage content
- Centralize and manage digital assets
- Centralize and manage training assets
Cons
- More governance around content management
- More seamless integration with AEP/AJO
- UI/UX enhancements around navigation
- Reduced time by 20% to deploy new experiences across sites, channels and apps
- Increased productivity around management of assets, content and training materials
- Increase customer engagement by 15% through interactive form management
- Multi site management
- Form management
- Learning management
AEM's integration capabilities, SaaS choice and AI/ML roadmap
Do you think Adobe Experience Manager delivers good value for the price?
Not sure
Are you happy with Adobe Experience Manager's feature set?
Yes
Did Adobe Experience Manager live up to sales and marketing promises?
No
Did implementation of Adobe Experience Manager go as expected?
No
Would you buy Adobe Experience Manager again?
No

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