Adobe Sign - Ready to play !
June 03, 2021
Adobe Sign - Ready to play !
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Adobe Sign
Adobe Sign is used for multiple use cases across the whole organization. It is used internally for document approvals for (1) Production quality documents (2) FDA validation documents (3) Safety investigation documents (4) IT Business Requirements / Testing approvals (5) Finance (accounting) verification documents and (6) Purchase requisition approvals. It is also used with our external partners for (1) Statement of work agreements and (2) vendor lease agreements.
- Adding signature, name, and date, etc are organized in a very intuitive way. It's very easy to prepare a document.
- The provisioning to add data fields and options such as radio buttons, drop-down, etc is very useful for the healthcare industry as the regulatory documents more often need these provisions.
- Tracking the document to understand the current status / with whom the document is pending, as well as sending follow-up requests is another useful feature that's well done.
- "Waiting for You" documents, when they are stale or no longer valid, there should be an option to reject or cancel it
- When sending a document for signature, the tool should by default ask for the signature fields. Currently, there is a tiny check box "Preview and add signature fields"- and one needs to check it. It's sometimes easy to miss this checkbox. If the purpose is to "request signature", not sure why this additional step of checking the box is needed.
- When attaching a file from a computer, or converting the document, Adobe Sign often takes a while (sometimes more than 10 seconds) to pop up the file explorer window. Tool performance (speed of upload) has some room for improvement.
- Improved risk mitigation as we can store all FDA validation documents digitally verified and signed. No need to skim thru hard copy documents when auditors show up.
- Much more efficient, especially in remote work / multi-location scenarios, where we can route the document electronically for a signature rather than scanning signed copies and emailing them multiple times.
- Saves time in tracking the document, as there is visibility into the workflow in terms of signature status (when the document is sent to multiple parties for signature), and follow up is easy compared to hard copies in a manila folder that go from office to office for signatures.
Do you think Adobe Acrobat Sign delivers good value for the price?
Yes
Are you happy with Adobe Acrobat Sign's feature set?
Yes
Did Adobe Acrobat Sign live up to sales and marketing promises?
Yes
Did implementation of Adobe Acrobat Sign go as expected?
Yes
Would you buy Adobe Acrobat Sign again?
Yes
While DocuSign has better integration capabilities than Adobe Sign, we chose Adobe Sign due to its competitive pricing for an enterprise license. Moreover, most of our use cases were addressed through just logging into Adobe Sign and preparing / sending documents, rather than having to integrate with other applications such as salesforce.