Signing has never been so easy!
January 28, 2022
Signing has never been so easy!

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Adobe Sign
Adobe Sign was initially researched for solving the need to go paperless at a membership office. The three biggest needs of the paperless transition were: Easy to use for members and employees. The ability to fill out documents and electronically sign them. Storage capacity and length of storage. After testing a few other products, Adobe Sign was selected as the software of use. Firstly, It was easy to set up between the use of Google Remote Desktop and a tablet for members to interact with the forms to fill out and sign. Secondly, it stored documents for an indefinite amount of time and documents were easily accessed to be downloaded or emailed. Finally, it was easy to use for both the employees and members. The only downside to this option, was sometimes the speeds to load the forms took a while, and if the Adobe service was down, we wouldn't be able to access the forms.
- The indefinite storage time for files.
- The ease of access that forms can be downloaded or emailed.
- The ability to edit forms and fields from their own administrative backend.
- The simplicity and functionality for employees and users.
- The speed at which forms were loaded.
- More available export options, such as Word or Excel.
- A backend system that can be loaded if the main service is down.
- More customer support options.
- Provided an easy user and member/customer interface, which optimized the speed at which representatives were able to complete tasks.
- Storage capacity was excellent, so the need for third-party software was no longer needed, which saved on costs.
- The reliability of having internet and the Adobe service being up can sometimes be an issue, so when there were technical difficulties, the process was interrupted.
Adobe Sign was used at a membership front desk at three locations at a YMCA. When a member came in, the employee would enter them into the CRM system, launch Google Remote Desktop on a tablet to access the Adobe forms which was the new member agreement, and any waivers, then the tablet would allow the member to fill out and sign the forms we needed them to. It provided an excellent and efficient process to the front desk, and they became more productive.
Do you think Adobe Acrobat Sign delivers good value for the price?
Yes
Are you happy with Adobe Acrobat Sign's feature set?
Yes
Did Adobe Acrobat Sign live up to sales and marketing promises?
Yes
Did implementation of Adobe Acrobat Sign go as expected?
Yes
Would you buy Adobe Acrobat Sign again?
Yes