Overall Satisfaction with Adobe Sign
We use AdobeSign to gather signatures from clients on documents that need to be HIPAA compliant. We also use it to sign contracts with vendors. We introduced AdobeSign to centralize our e-signing solutions and because of the potential integrations with the Microsoft suite. We have not used the integrations with Teams as much as we had hoped, but AdobeSign has consolidated all of our e-signing into one platform which is easier to administrate.
- The template feature is useful and we save a lot of time with it.
- The admin portal is relatively easy to use.
- The integration with the rest of the Adobe Suite is a nightmare. We frequently have staff trying to sign an Adobe document opened through Acrobat, and when that doesn't work as expected they get frustrated/confused. This is the biggest pain point of AdobeSign and is a significant hassle.
- The integrations with Microsoft Teams have issues for some employees, which is a bummer but not a huge issue.
- AdobeSign has increased our auditability and signature collection records.
Our social workers use AdobeSign to get e-signatures from clients on important documents. Those documents are then saved and stored, along with a record of the signature. We also use AdobeSign for sending and receiving contracts with vendors.
Do you think Adobe Acrobat Sign delivers good value for the price?
Not sure
Are you happy with Adobe Acrobat Sign's feature set?
Yes
Did Adobe Acrobat Sign live up to sales and marketing promises?
Yes
Did implementation of Adobe Acrobat Sign go as expected?
Yes
Would you buy Adobe Acrobat Sign again?
Yes