Overall Satisfaction with ADP SmartCompliance
ADP SmartCompliance is used by HR to process garnishments, employment taxes, W-2's, and wage payments. Using SmartCompliance has eliminated the majority of the manual processes that were used by payroll for employment taxes and garnishments.
- Employment taxes are exceptional on SmartCompliance
- Employment tax reports are easy to find and read.
- Items and reports are difficult to find for wage garnishments
- Items and reports are difficult to find for wage payments
Do you think ADP SmartCompliance delivers good value for the price?
Yes
Are you happy with ADP SmartCompliance's feature set?
Yes
Did ADP SmartCompliance live up to sales and marketing promises?
Yes
Did implementation of ADP SmartCompliance go as expected?
Yes
Would you buy ADP SmartCompliance again?
Yes
- Has greatly reduced the amount of time spent in manually filing and paying employment taxes
Peoplesoft
Not applicable
Our account manager for Tax Services always keeps us on top of things that need to be done.
ADP SmartCompliance Feature Ratings
Using ADP SmartCompliance
10 - Payroll, HRIS, and accounting
2 - Both are in HRIS but don't have any special skills
- Unknown
- None
- Unknown
Evaluating ADP SmartCompliance and Competitors
- Product Features
- Product Usability
- Product Reputation
Provided everything that we needed
Unknown
ADP SmartCompliance Implementation
- Implemented in-house
Change management was a big part of the implementation and was well-handled - None
- PeopleSoft Customizations
- SSO
ADP SmartCompliance Support
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team Problems get solved Immediate help available Support understands my problem Quick Initial Response | None |
Don't know
We recently had to set up two new companies and our Tax Services rep was able to assist and replied quickly
Using ADP SmartCompliance
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Quick to learn Convenient Feel confident using Familiar | None |
- Tax reports
- Adding/modifying users
- Quarterly exception resolution