ADP SmartCompliance = Trust, Ease and Confidence
Updated November 16, 2022

ADP SmartCompliance = Trust, Ease and Confidence

Ruth Arnone | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employment Tax
  • Wage Garnishments
  • ALINE Card by ADP

Overall Satisfaction with ADP SmartCompliance

The Payroll department uses SmartCompliance to manage Wisely enrollments. Also, I use it to manage my periodic and quarterly tax files, send over agency notices and see their resolutions, pull tax reports for balancing files and W-2 management. It is a critical part of our work.
  • Provides insight and information regarding payroll taxes
  • Provides reporting that is excellent
  • Aline card enrollment and management
  • Provides links to needed information
  • Format of the reports when exporting is clunky and a lot of clean up is needed

Do you think ADP SmartCompliance delivers good value for the price?


Are you happy with ADP SmartCompliance's feature set?


Did ADP SmartCompliance live up to sales and marketing promises?


Did implementation of ADP SmartCompliance go as expected?


Would you buy ADP SmartCompliance again?


  • We are a large company with locations in 33 states and hundreds of localities. ADP SmartCompliance has made it easy to set up tax localities, file and pay payroll taxes and easily see wages and withholding. Internally managing the correct filing and payment of these agencies would be impossible. ADP SmartCompliance allows me to focus on other aspects of managing a lean Payroll department.
  • Handling the rare agency notices are easy because ADP does all the research and handles the solutions.
  • There is no negative.
  • W-2 management is a big plus.
Having Workday and ADP integrated is the best possible scenario. We send tax files and garnishment files to ADP from Workday. ADP handles the tax payments and garnishment payments. ADP processes our payroll taxes and handles the filing with all the agencies. We could not handle all this with a 3 person payroll department.
ADP keeps me up to date by emailing compliance information.
I have not compared others
The articles and emails with compliance information and regulatory obligations are very informative and helpful.
ADP SmartCompliance provides links, articles and emails with important information. It has been especially helpful during the pandemic when things were changing rapidly.
SmartCompliance gives me all the information I need to handle the payroll taxes. The integrations with Workday work without incident and I can balance the files by easily accessing reports. The email communications let me know that everything is fine or that attention is needed. If something needs to be corrected, in just a few clicks I can have it completed. Huge timesaver! Access to the Wisely pay card program has been very valuable so that we can get our employees paid with instant funding and manually enroll easily. I have no complaints only praise.

ADP SmartCompliance Feature Ratings

Not Rated
Sales and Use Taxes
Not Rated
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
Not Rated
Tax Data Reporting
Compliance Administration Management
Not Rated
Tax Exemption Processing
Not Rated
Tax Document Management
Complex Tax Scenario Management

Using ADP SmartCompliance

3 - Payroll and garnishments, reporting. Wisely management.
We rely on ADPs support.
  • Tax Filing
  • Tax Reconciliation
  • Reporting
  • Wisely management
  • Jurisdiction set up
  • Garnishment balancing
  • Invoice retrieval
There is nothing better out there.

Evaluating ADP SmartCompliance and Competitors

  • Product Features
  • Product Usability
  • Vendor Reputation
  • Existing Relationship with the Vendor
  • Positive Sales Experience with the Vendor
I really wouldn't use any other vendor for tax compliance.

ADP SmartCompliance Implementation

Even though I wasn't involved, everything is working great.
  • I wans't involved in the implementation

ADP SmartCompliance Support

Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Every time I need assistance I receive exceptional support.
SmartCompliance is an excellent tool and I use almost daily.

Using ADP SmartCompliance

Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Retrieving reports
  • Wisely enrollment and account funding
It is very user friendly and the tutorials are helpful when there are new features.