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ADP Workforce Now Review: "Solid product, will help automate and reduce risks in your payroll process."
https://www.trustradius.com/hr-managementADP Workforce NowUnspecified7484101
Glen Gehrkens, PHR, SHRM-CP profile photo
January 07, 2019

ADP Workforce Now Review: "Solid product, will help automate and reduce risks in your payroll process."

Score 8 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with ADP Workforce Now

We use ADP across the company for timekeeping and payroll. It has helped us move away from paper time cards, particularly for field employees (about 50% of our workforce). It has also helped reduce manual payroll processes and reporting.
  • Mobile app time keeping.
  • Payroll reporting (quarterly filings, ACA, etc.).
  • Simple web UI.
  • Implementation process.
  • Training materials are sometimes not simple enough for those who are not tech savvy.
  • Ease of navigation - "The Bridge" help forum.
  • Reduce time to process payroll and manual processes.
  • Move away from unreliable paper time cards.
  • Less exposure to risk when it comes to tax issues and reporting.
Our HR team has saved 25-50 hours per month. - We currently are saving somewhere in the realm of 10 hours per week across HR and Payroll with this ADP solution. I imagine in the coming months that will increase and we may see close to 20 hours per week.
ADP is much more robust and they will work with you to help reduce payroll tax liabilities. With QB you are generally on your own.
Great for any office environment where employees are semi-tech savvy and using computers, phones, tablets on a daily basis. More challenging for field employees who don't have company-issued computers, phones or tablets to track time.

ADP Workforce Now Feature Ratings

Employee demographic data
8
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
9
Support for external payroll vendors
9
Benefit plan administration
7
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
8
Update personal information
8
View company policy documentation
8
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
8