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ADP Workforce Now is a WINNER
January 22, 2019

ADP Workforce Now is a WINNER

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP Workforce Now is used to manager employee data (HRIS), benefit enrollments, applicant tracking, and screening/selection services. It allows once single repository for all of the employee data we have. We also maintain all of our employee records electronically (PDF) within the system. The software handles everything from the first interaction with prospective employees to the end of their employment. The system is comprised of behind-the-scenes modules that connect with each other to make the process seamless for users and practitioners.
  • Updates and upgrades are continuously being explored and implemented to make the product more efficient.
  • Navigation menus are easy to understand and you can add favorites for those items you use frequently.
  • The system can be configured to allow individuals the right access for their job.
  • The look of the homepage is outdated. It needs to be refreshed. The functionality is there, it just needs to be cleaner.
  • One single point of contact. ADP is working towards this, but it still is in the works. Once this has been achieved, it will be fantastic.
  • ADP allows me to pull KPI and benchmark myself and our team.
  • ADP allows for each user to only access the information they need, providing excellent security.
  • ADP is cost-effective and continues to add enhancements to the services we have.
Not sure. - I have been a Workforce Now user for so long that I don't have an accurate number of hours I save. I only can say that I have reports set up that give me the information I need when I need it. I can create new reports when additional requests from senior leadership are made.
ADP is the recognized leader in the Human Capital Management software arena. Each software has its own pros and cons, but ADP is the provider that can make global payroll happen. They continue to bring new ideas and products to the table each year. They also have the support mechanisms in place if something goes awry.
ADP allows me to recruit, screen, and onboard candidates without duplicating my efforts. I move the information along in the system and verify it along the way. It also allows for eVerify integration and the upload of documents. The product is intuitive and easy to navigate. There are multiple ways to get assistance when I have a question too.

ADP Workforce Now Feature Ratings

9.3
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
5
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
10