ADP WFN a payroll managers BFF
November 04, 2019

ADP WFN a payroll managers BFF

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP Workforce Now for HRIS, payroll, time and attendance, tax filing and time off requests. It is fantastic and easy for employees and managers to navigate. I love all the updates they roll out to make the system easier.
  • Reporting and report writer. I can create a custom report for anything I need.
  • G/l interface makes it easy to record the payroll in our finance department. No more spreadsheet to balance.
  • Learning bytes! These save me! If I’m unsure how to do anything on ADP there is always a learning byte or help on every page.
  • If I issue a wire or ACH payment off cycle and record on the next scheduled pay date I’d like to be able to record the transaction date. It currently posts with pay date of the scheduled payroll and it’s been an issue For CA court cases.
  • Pay summary pay roll ups - I'd prefer the view and print outs to look exactly like the pay statements for ease. For CA again they want copies of the actual pay statements and I have to go into each pay statement file and pull them. Very time consuming.
  • The preview stat summary is awesome but the final star summary isn’t. I use the preview but for audits I can’t. It would be great if the final stat summary had the same break out.
  • Time off requests it would be nice if we could select and send messages to managers that have not approved.
  • Tax compliance
  • Wage garnishments
I have been using ADP for many years. They have always been responsive to customer needs and knowledgeable on compliance. Multi-state employers need a payroll company that understands their needs. There are so many new and different time off laws for every state it’s almost impossible to navigate. ADP is top of the scale!
ADP’s reporting and custom reporting options are the best. Payroll, benefits, on boarding all flow and are easy to understand and use. I also love that ADP listens to customer suggestions and the updates they roll out are always time savers! Other systems are good but ADP is the best product and is always improving.
I think WFN is great for compliance and ensuring all is kept up to date with changes. I can’t think of a way it’s not suited for anything.

ADP Workforce Now Feature Ratings

Employee demographic data
9
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Report builder
10
Pre-built reports
10
Review reminders
10
Multiple review frequency
10