ADP Review
February 19, 2020

ADP Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

It is used by company for payroll and benefits administration.

Pros

  • Excellent customer service
  • Easy to use

Cons

  • So much information, sometimes hard to find what you need
  • More instructions
  • Increased employee count
  • Streamline payroll process
This program will grow with our company
  • Navision (accounting system)
  • 9/80 payroll
NONE - still in progress a year later. We were told certain things could be done but turns out they cannot not be acheived.

Also told ADP Time and Attendance could handle a split 9-80 schedule, but again this is not true. Now told this is a known flaw or hole in the system and have to use a complicated work-around to get the hours right.
ADP Workforce Now is very good at managing payroll and personnel.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
6
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
6
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
9
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

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