ADP Workforce Now - Is on Point!
Updated February 24, 2021

ADP Workforce Now - Is on Point!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We are currently using ADP Workforce Now for all our payroll needs. Processing payroll, Time & Attendance, Reporting, and taxes. Currently I process the payroll and we have several Managers, Supervisors or team leads that manage their staff time and attendance. We also use ADP to track hours of our temporary staff.

Pros

  • Ease of processing payroll
  • Ease of using the system and options within the system

Cons

  • Better attendance tracking
  • Better FMLA tracking & reporting
  • I am currently not the person that has access to this information
  • Based on using the system I would say it was a positive investment
The ADP Workforce Now system definitely has scalability. It believe it can handle a growing amount of needs if needed. I do not personally have a lot of knowledge in this area or make decisions on the needs we might have. I would provide input if asked by management but I do not have a lot of knowledge about this.
  • Benefits integration
  • Not aware of others
I wasn't directly involved in the selection of ADP Workforce Now. I have used many different Human Resource and Payroll software programs in the past. I have been very happy with the ease, use, and functionality of ADP Workforce Now. It meets almost all my needs. The staff that uses the systems seems to feel it is pretty easy to use as well.
ADP Workforce Now is a pretty easy system to use. While using the system it is pretty self explanatory and walks you through without much difficulty. The Bridge is a nice feature as well that allows you to find things you might get stuck on or research something if needed. It provides steps on how to process things that you may not have knowledge on. The only issue I struggle with is finding a good option for tracking attendance infractions. I haven't come across a report that provides the data I am needing.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
9
Support for external payroll vendors
8
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
7
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
View and generate pay and benefit information
8
Update personal information
9
View company policy documentation
8
Employee recognition
8
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
7
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

COVID-19 Response

When COVID-19 hit my workplace sent office staff home to work. We were all stressed and wondered how this would work out working from home. ADP made the transition easier by being available in times of need and working through the same growing pains we were going through. I have had a very favorable working relationship with ADP.
My workplace was not affected by the PPP loans. This question does not apply to us.
My workplace used ANY COVID-19 resources we could get during this pandemic. ADP supplying information to us and many other employers I'm sure was beneficial to all. This was a very stressful time and the unknown or how to answer questions etc. was difficult for all involved. We appreciate ADP being on top of providing additional resources.
Most of our employees that work in the plant were not using the mobile app prior to COVID. Since I was not located in the office, I spoke with many employees and had them use the mobile app to access information, request days off, see there pay summaries etc. Since I was not in the office and able to walk them through things like this, or print pay stubs, the app was beneficial for them to find information they needed.

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