ADP can carry you wherever you need to go!
February 20, 2020

ADP can carry you wherever you need to go!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use it for team induction and benefits management as well as for payroll. We are looking to go into more enhanced features in the future.
  • Benefit Open Enrollment - They hold your hand if you need it along the way. It can be primarily self-service, or ADP will walk you through every step. Then you have benefits reporting you can use throughout the year.
  • There are rarely problems, and when there are ADP is very helpful.
  • I personally believe it has to be worth it. Benefit, time management and payroll alone are worth the investment.
  • We keep everything paperless which has saved us postage and fedex.
The ability of ADP to grow to meet our company's business needs has been on point. ADP's service can and has been expanded to meet our changing levels of need.
  • Benefits
Implementing our benefits carrier connections was challenging the first year. However, since then I believe ADP has a dedicated team to the benefit open enrollments and carrier connections. I ask for the same person each year. They do like to promote from within, so I hope each year for the same person and if not, someone she has trained!
I like the employee self-service options, especially for time off submissions and approvals.
Our team tends to get confused with the interface in some areas, but once I explain it they are good. I would like to see if our team members could be notified when they are close to their maximum vacation accrual.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Organizational charting
10
Organization and location management
10
Pay calculation
10
Support for external payroll vendors
8
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Approval workflow
10
Balance details
7
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
9
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
9