Works as we need it to
February 24, 2020

Works as we need it to

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

It's being used for Payroll and HR. As a seasonal resort, we don't have much need for the high tech solutions that are available and can pick and choose the options that suit our organization.

Pros

  • Manual checks.
  • Year-end processing.

Cons

  • We are satisfied with the services for our company.
  • New hires could start out with the employee number, not later in the hiring process.
  • It's a good tool at a reasonable price.
  • The ability to track the status of checks in real-time is a great feature as we have a very young summer force that is prone to misplace checks since they are too young for direct deposit.
The implementation teams were amazing and our Customer Service Rep Laura Stanek is a joy to work with. The report team, and the tax amendment team and ACA team are all highly responsive.
It fits our company's needs. While there are many options to take things to the next level, we choose not to use them but are happy to know they are there.

ADP Workforce Now Feature Ratings

Employee demographic data
Not Rated
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
Not Rated
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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