Lots of positives but definitive room for improvement
Updated March 03, 2020

Lots of positives but definitive room for improvement

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP is being used across our organization for Time and Attendance, Onboarding, Recruiting, and Payroll. It allows us to house a lot of processes in one place. On the recruitment and onboarding side, it's a lot more aesthetically pleasing than what we've used in the past.

Pros

  • The job posting section is very user-friendly.
  • It's very easy to request time-off.

Cons

  • It should be easier to send custom onboarding documents. All I can send custom is the offer letter but I can't send the Compensation Plan or Employment Agreement until the employee completes the rest of the onboarding documents. That's a terrible feature.
  • Posting a job is a little clunky and could be made a lot easier.
It seems easy enough to implement over a larger organization and equipped to handle growth but once again we've only had it "live" for a little over a month.
  • Primepoint
Not even an integration but a migration from Primepoint. It was pretty terrible. A lot of information was not captured or transferred over.
ADP seemed to have the best functionality to handle everything that we needed all in one place. After false promises from Primepoint, we really wanted something that would be able to do everything that it had advertised. It's definitely better than them and has more functionality than Bullhorn. It still is a little difficult to navigate sometimes and could be a little clearer in terms of where things are.
ADP is good for companies with multiple locations because they allow for e-signatures. It also houses multiple functions all in one site which is nice. They have some definitive room for improvement and implementation was a real pain but I can't think of places where it would be inappropriate except maybe for a really small organization.

ADP Workforce Now Feature Ratings

6.5
Employee demographic data
8
Employment history
Not Rated
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
3
Compliance data (COBRA, OSHA, etc.)
Not Rated
4.7
Pay calculation
2
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
6
Salary revision and increment management
6
Reimbursement management
Not Rated
4.7
Approval workflow
5
Balance details
5
Annual carry-forward and encashment
4
10.0
View and generate pay and benefit information
Not Rated
Update personal information
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
6.2
Job Requisition Management
5
Company Website Posting
9
Publish to Social Media
7
Job Search Site Posting
5
Applicant Tracking
5
Notifications and Alerts
6

Comments

  • Patrice Campbell | TrustRadius Reviewer
    Patrice Campbell
    (Vendor Representative) commented 6 years ago
    Thanks for your feedback. We are happy you are pleased with your decision to migrate to ADP and that you are able to integrate it across your company.

More Reviews of ADP Workforce Now

  1. Home
  2. HR Management Software
  3. ADP Workforce Now Reviews
  4. User Review of ADP Workforce Now