Use at your own risk

We use ADP WFN for our payroll and benefits admin. It has taken years off my life in the past 11 mos.

It is one of the worst systems I have ever had to use. DO NOT USE THIS SYSTEM!

It is a frankenstein system that has been duct-taped together over the past few decades. When they push a system 'update' I cringe, because I know something will not be working properly. Changing an existing employee from CA to NY (both states were already set up and being used) it took (I am not kidding) 12 hours with support, between the actual switch and then all of the work to correct all the mistakes the 3 reps made - incorrect taxes, incorrect information, etc. This should have taken 5 minutes. Geo services DO NOT WORK for home addresses, so you may not be charging your employees the correct taxes (ie: NYC resident tax), when you think you are.

Support will often cut off mid chat or call. They will reach out via email but usually not for at least 30 min after you get cut off. That way, you've likely engaged a new CS rep. The simplest tasks will take over an hour to complete. I have had multiple open tickets for 6+ weeks, because they cannot figure out how to fix their own bugs.

We are actively looking at different systems, as managing this system for less than 200 employees has become a part-time job, and pulls me away from my actual job accountabilities. In the future, I would decline working for a new company that had this system in place, unless they had concrete plans to move off of this system asap.