ADP IS A PAYROLL DEPARTMENT LIFE SAVER!!
August 07, 2020

ADP IS A PAYROLL DEPARTMENT LIFE SAVER!!

carmelita herrera | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

Across the whole organization within payroll and human resources. Problems addressed are 401k wages available, wage garnishment completions and tracking them, ADP has given payroll a huge relief in paying over 700 employees within 3 day period. Has made our jobs so much easier.

Pros

  • Tracking from where employees clock in and out.
  • Vacation accruals.
  • Employee payment history.

Cons

  • G/L postings.
  • 401K invoices availability to give to employees.
  • Account number download verification.
  • Timekeeping machines have many flaws when being used by manager user/seeing employees/adjusting their times, etc.
It does the job even with the time keeping flaws. Saves time. When problems come across our payroll manager gives great customer service. (Thank you, Andrew V. !)
  • CDK
CDK keeps record of our customer vendors payroll, etc. and ADP has been able to adjust their Excel downloads to cohesively correspond with CDK.
Much more high-tech.
Only reason I do not give a 10 is because of the time keeping problems. People falling off of manager registry, users not being able to add new employees and such inconveniences that have came up with using time keeping.

ADP Workforce Now Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
9.7
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
9.8
View and generate pay and benefit information
9
Update personal information
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Job Search Site Posting
10
Notifications and Alerts
10

Evaluating ADP Workforce Now and Competitors

Yes - REYNOLDS & REYNOLDS
  • Price

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