ADP, Your Trusted Advisor For Payroll Processing To Put Your Mind At Ease.
August 07, 2020

ADP, Your Trusted Advisor For Payroll Processing To Put Your Mind At Ease.

Kimberlee Doolin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP company-wide. Primarily, it is used for time and attendance record keeping and payroll, but we also use it for recruitment, annual reviews, goal setting/tracking, and benefits updates.
  • ADP makes payroll processing seamless from the transfer of time punches to the completion of the payroll cycle.
  • ADP stays up to date on payroll regulations, which makes my job as a Payroll Practitioner much simpler and sets my mind at ease.
  • ADP provides ease to the transition from job seeker to employee by providing simple, efficient templates for employee onboarding.
  • I find ADP reporting to be a bit challenging. Once reports have been created, they are amazing tools to use, but report creating is extremely difficult to navigate through effectively.
  • There should be a better approach to troubleshooting a payroll issue after moving on to the next payroll cycle. Not all errors are found instantly and once the cycle has been ended, it is nearly impossible to pinpoint the cause of a computing error since you can no longer open the batch.
  • ADP has shortened payroll processing, thus opening up availability to focus on other job duties.
  • We have integrated Makeshift, but it was done by ADP on our behalf.
We evaluated Paylocity, but discovered that ADP already has many of the features they offer.
Workforce Now is suitable for mid to large companies. There are many convenient features that streamline tasks for practitioners of companies with over 10-20 employees. I'm not sure that ADP would be as beneficial to smaller organizations due to the cost.

ADP Workforce Now Feature Ratings

Employee demographic data
9
Employment history
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
6
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
8
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
8
Balance details
5
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
9
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
1
Pre-built reports
9
Ability to combine HR data with external data
Not Rated
Performance plans
5
Performance improvement plans
5
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
7
Job Search Site Posting
8
Applicant Tracking
8
Notifications and Alerts
8