ADP Workforce Now - Easy to Use
October 05, 2021

ADP Workforce Now - Easy to Use

Michelle Kerris | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use workforce now mainly for payroll processing.
  • Easy to navigate
  • Comprehensive reporting
  • Training Resources
  • Customer Support wait times are too long
  • Tax reporting processes/training could be simplified
  • Employee recruting platform
  • Payroll reporting efficiencies
Easy to use and navigate
  • Timeclock
  • Benefits System

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

I do always get good help from ADP but it takes too long to get someone on the phone if I have an immediate need.
ADP Workforce Now is a great solution for companies that want to outsource their payroll function. Not suited for companies looking for a more comprehensive HR management solution.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
10
Support for external payroll vendors
9
Off-cycle/On-Demand payment
10
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
7
Annual carry-forward and encashment
7
View and generate pay and benefit information
10
Update personal information
9
Report builder
8
Pre-built reports
10
Ability to combine HR data with external data
9