Item: ADP Workforce Now
Rating: 10
Author: Melissa (Missie) Sonnier

Use Cases and Deployment Scope

We use it as a whole across the organization for payroll and all HRIS for a multicompany business. We have used it since 2017 and are mostly satisfied with the product with the exception of a few areas that could use improvement. Health & welfare calculation is one of those areas.

Pros and Cons

Reports.
User friendly.
Easy to learn.

Health and Welfare calculations for federal contractors.

Return on Investment

Ease of use on schedule creation.
Ease of use on integration with accounting system.

Scalability

User friendly, ease of use of reporting function, overall great functionality.

Systems Integrated With

Costpointe

Key Insights

Do you think ADP Workforce Now delivers good value for the price?

Not sure

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

Support Rating

They are always extremely helpful and available instantly to walk us through any problem we have.

Likelihood to Recommend

As a new user of ADP Workforce I think that it is a great product and the only flaw I see as of now is the health and welfare calculation that I could see as an asset to our company. We currently have to calculate it manually and that takes up valuable time and money.

New ADP Workforce Now User

Overall Satisfaction with ADP Workforce Now