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Workforce Now Works
Updated December 29, 2021

Workforce Now Works

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP Workforce Now is being used within my company for recording keeping as well as the electronic time clock. The entire organization uses the platform and it addresses the problem of communication and honesty. Clocking in for work is done one way and everyone is kept honest.
  • ADP Workforce Now has helped our employees have an easy, efficient way to clock in to work every day.
  • ADP Workforce Now has provided the HR department with reports needed monthly for recording purposes.
  • ADP Workforce Now has a payroll system that our HR department uses bi-weekly in order to pay our employees.
  • ADP Workforce Now can improve its functionality by making payroll a tailored process for each company.
  • ADP Workforce Now can improve the process of creating general ledgers.
  • ADP Workforce Now can improve by giving employees access to create their own account and enter information that HR would typically enter.
  • ADP Workforce Now has positively impacted our business.
  • ADP Workforce Now has been instrumental in providing our employees with bonuses, reimbursements, and incentive pay.
  • ADP Workforce Now provides our employees with an easy to use time clock system.
I give a rating of an 8 because communication problems arise within our company daily. Supervisors are to approve time cards every Monday morning before 10:00 am, but this is frequently overlooked. Yes, this is partly human error, but there should be an easier way for supervisors to look through their team's timecards.
  • We have integrated reporting.
  • We have integrated payroll.
  • We have integrated time and attendance.
Integration in the beginning was not difficult, but keeping up practices are a struggle. Payroll has problems nearly every cycle because of the general ledger not populating.

Do you think ADP Workforce Now delivers good value for the price?

No

Are you happy with ADP Workforce Now's feature set?

No

Did ADP Workforce Now live up to sales and marketing promises?

No

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

No

We reach out to support every payroll cycle with questions regarding the general ledger and rarely find an agent who can help us.
ADP Workforce Now is most suited for an environment where clocking in and out is very important. I have worked in HR in manufacturing and now banking, and clocking in and out is important for both, but more so for manufacturing. In an environment like that, turnover is high, so it is also nice to have easy archiving procedures and employee record access.

ADP Workforce Now Feature Ratings

8.0
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
7.7
Pay calculation
8
Support for external payroll vendors
7
Off-cycle/On-Demand payment
8
Benefit plan administration
7
Direct deposit files
9
Salary revision and increment management
7
Reimbursement management
8
7.3
Approval workflow
7
Balance details
8
Annual carry-forward and encashment
7
8.5
View and generate pay and benefit information
8
Update personal information
9
View company policy documentation
9
Employee recognition
8
Asset Management ()
Not Rated
6.0
Report builder
6
Pre-built reports
6
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated