Could be better, could be worse
October 05, 2021

Could be better, could be worse

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use it to onboard our new hires, keep track of time clock functions, and run payroll. It does allow us the convenience of having one program to assist with all of these functions.

Pros

  • It makes onboarding a new employee simple while eliminating paper copies of everything
  • Reviewing time card punches is streamlined and easily fixed when there is a mistake
  • I appreciate all of the training on the program there is available.

Cons

  • Sometimes, it is difficult for new hires to use the program to enter the information
  • Time clock functionality is oftentimes down during the time of day we need it most
  • Would like some sort of time clock option that allows non-management associates to be able to check their time clock punches for the day and correct them on the spot.
  • None
I feel that it generally serves its overall purpose
  • none

Do you think ADP Workforce Now delivers good value for the price?

Not sure

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

My supervisor has seemed happy with the program for the most part
For the most point, ADP Workforce Now is a fairly user-friendly program but it is also frustrating when it doesn't function as we would like it to.

ADP Workforce Now Feature Ratings

6.5
Employee demographic data
7
Employment history
6
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
7
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
7
7.0
Pay calculation
8
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
7
Direct deposit files
7
Salary revision and increment management
6
Reimbursement management
Not Rated
7.0
Approval workflow
8
Balance details
7
Annual carry-forward and encashment
6
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
7.0
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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